Assistant Manager Foh

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia DOME CAFÉ SDN BHD Full time

JOIN OUR TEAM AT DÔME CAFÉ
Elevate your career with DÔME Café, a brand that first shaped Malaysia's café culture under the Melium Group's vision.

Today, we are a household name, with 20 exquisite outlets in prime locations where we're known for top-tier coffee, quality food, and excellent service.


YOUR OPPORTUNITY
As Café Manager, you're at the heart of our story.

Directly reporting to the General Manager, you'll be the driving force behind a smooth operation, satisfied customers, and a motivated team.


JOB SUMMARY

Your role as the Assistant Manager shall encompass the following core responsibilities where you will be reporting directly to the Café Manager in all matters related to the general operations of the designated café.

Your priority is to assist the Café Manager in some/all the operation functions of the Café as assigned by the Café Manager.

In the absence of the Café Manager or in the scenario where you are assigned as the Person-in-Charge, you will deputize and assume all responsibilities assigned to the Café Manager.


JOB RESPONSIBILITIES
1. 1. Understands completely all policies, procedures, standards, specifications, guidelines and training programs.

  • Ensures that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Ensures that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
  • Achieves company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
  • Makes employment decisions (staff level) including interviewing, hiring, evaluating and disciplining all management personnel & staff as appropriate.
  • Fill in where needed to ensure guest service standards and efficient operations.
  • Continually strive to develop your managers and staff in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
  • Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Fully understand and comply with all federal, state, district and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
  • Provides ideas & carry out restaurant marketing, advertising and promotional activities and campaigns.

REQUIREMENTS:

  • Diploma in F & B Management.
  • Minimum 2 years experience in managing a restaurant / lifestyle café.
  • Excellent leadership and management skills with high communication drive.
  • Independent, resourceful with good problem solving skills.

Benefits:

  • EPF & SOCSO
  • Incentives & Awards
  • Staff meal & staff discount
  • Staff uniform + campaign T'shirt


 Medical & insurance
  • Hospitalization & Surgical
  • Leaves
  • 5 Days work
  • Career and training development
  • Midnight transport allowance

Salary:
RM2, RM3,500.00 per month

Benefits:

  • Health insurance
  • Parental leave

Schedule:

  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Performance bonus
  • Yearly bonus

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