Duty Manager/guest Experience Manager

Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP Guest's Assists in VIP's arrival departure in absence of Front Office Manager Checks cleanliness of lobby and public area, lights and as well as front office staff in proper and orderly appearance and behaviour Checks on registration cards of...

JOB DESCRIPTIONJOB TITLE :DUTY MANAGERREPORTS TO :FRONT OFFICE MANAGERREQUIREMENT At least 2 year(s) of working experience in the related field is required for this position Versatile in Bahasa and English (verbal and written) Familiar with OPERA system Services oriented, have a sense or urgency and task accomplishes Good communication skills and able to...

JOB DESCRIPTIONJOB TITLE :DUTY MANAGERREPORTS TO :FRONT OFFICE MANAGERREQUIREMENT At least 3 year(s) of working experience in the related field is required for this position Versatile in Bahasa and English (verbal and written) Familiar with OPERA system Services oriented, have a sense or urgency and task accomplisher Good communication skills and able to...

Responsibility To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. To supervise day to day operations and ensuring all standard operating procedure are adhered to. To ensure guests requests and complaints are being handled with promptness, courtesy and efficiency....

Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, upselling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out take...

Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

Vacancy Position:Duty ManagerGENERAL ROLEThis role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team.You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that aligned with the core values of the...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

Ø This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team.Ø You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that align with the core values of the Company. You are also required to exemplify...

_Responsibilities_ To ensure the highest standard of welcome and that the services provided for the guests are delivered to attain the qualitative targets. To provide daytoday supervision, direction and leadership to all Front Office personnel under the guidance of the Operations Manager in accordance with the objectives, performance and quality standard...

Responsibilities: Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. Ensure Efficient Provision Of Front Desk Service. Check in and...

1. Concerning with supervision and monitor the work of the room attendants assigned to the floors according to the standard set by Management. 2. To assist the Housekeeper in the daily operational and administrative duties of the Housekeeping and daily room inspections. 3. To assist in job training, counseling and direct all Housekeeping team members...

DAIMAN LANDMARK HOTEL Johor Bahru Posted on 14Jun23Duty ManagerDAIMAN LANDMARK HOTELJob DescriptionDescriptionConcerning with supervision and monitor the work of the room attendants assigned to the floors according to the standard set by Management.To assist the Housekeeper in the daily operational and administrative duties of the Housekeeping and daily room...

Guest Experience ExecutiveSalary: $2800 to $3500 (RM9520-RM11900)Working Hours: Monday - Friday (09:00am - 18:00pm)Location:Henderson Road Deliver professional and quality concierge services to customers Establish relationships with customers with a positive customer experience after every contact Provide support for Material Planners, risk management and...

To assist check in and check out guest efficiently and proceed with a proper method of payment. To be aware of the hotel availability at all times and selling rates for the day. To be aware of daily functions and VIP's arrival. To be aware of group arrangements and have registrations cards and keys ready before arrival. To solve queries quickly and...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity Registers and rooms all arrivals according to established procedures Maintain intimate knowledge of departmental standards and procedures Keeps abreast of all modifications to accounting policies and procedures Responsible and...

Requirements: SPM or equivalent Pleasant and good interpersonal personality Good communication skills and customeroriented Able to work in shift and public holidayJob description: Achieve positive outcomes from Guest queries in a timely and efficient manner. Ensure an efficient reception experience for Guests, including check in/out, and complete audit...

Location:Marina Square/Suntec:- Singapore leading edutainment provider of unique & bonding interactive indoor play experiences:- Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations:- 5 work days | Rotational shifts including public holidays and weekends.Responsibilities Be customer centric with internal and...

Job Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility...

Job Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility...