Guest Experience Assistant

1 week ago


Johor Bahru, Johor, Malaysia Thistle Hotel Johor Bahru Full time
To assist check in and check out guest efficiently and proceed with a proper method of payment.

  • To be aware of the hotel availability at all times and selling rates for the day.
  • To be aware of daily functions and VIP's arrival.
  • To be aware of group arrangements and have registrations cards and keys ready before arrival.
  • To solve queries quickly and efficiently.
  • To liaise closely with Shift Leader regarding ready rooms, early arrivals, room moves, stay overs and discrepancies.

Job Types:
Full-time, Permanent

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay


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