Guest Experience Manager

Responsibilities: The capability to coordinate and manage the daytoday operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced....

Guest Experience ExecutiveSalary: $2800 to $3500 (RM9520-RM11900)Working Hours: Monday - Friday (09:00am - 18:00pm)Location:Henderson Road Deliver professional and quality concierge services to customers Establish relationships with customers with a positive customer experience after every contact Provide support for Material Planners, risk management and...

To assist check in and check out guest efficiently and proceed with a proper method of payment. To be aware of the hotel availability at all times and selling rates for the day. To be aware of daily functions and VIP's arrival. To be aware of group arrangements and have registrations cards and keys ready before arrival. To solve queries quickly and...

Location:Marina Square/Suntec:- Singapore leading edutainment provider of unique & bonding interactive indoor play experiences:- Marina Square, Downtown East, Kallang Wave Mall, and Suntec City Mall are among the company's locations:- 5 work days | Rotational shifts including public holidays and weekends.Responsibilities Be customer centric with internal and...

Job Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility...

Job Description * s & ability * As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility...

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys...

Job Description * s & ability * In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider,...

Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity Registers and rooms all arrivals according to established procedures Maintain intimate knowledge of departmental standards and procedures Keeps abreast of all modifications to accounting policies and procedures Responsible and...

Requirements: SPM or equivalent Pleasant and good interpersonal personality Good communication skills and customeroriented Able to work in shift and public holidayJob description: Achieve positive outcomes from Guest queries in a timely and efficient manner. Ensure an efficient reception experience for Guests, including check in/out, and complete audit...

Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Desaru, Jalan Kempas 2, Bandar Penawar, Johor, MalaysiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and...

Handle full set of accounts, including passing journals, performing bank reconciliation, preparing Profit & Loss and Balance Sheet statements, and maintaining fixed assets registers and general ledger. Assist in monthly accounting reports, monthend and yearend closings. Perform monthly bank reconciliations for all bank accounts. Support daytoday accounting...

JOB DESCRIPTIONJOB TITLE :DUTY MANAGERREPORTS TO :FRONT OFFICE MANAGERREQUIREMENT At least 2 year(s) of working experience in the related field is required for this position Versatile in Bahasa and English (verbal and written) Familiar with OPERA system Services oriented, have a sense or urgency and task accomplishes Good communication skills and able to...

JOB DESCRIPTIONJOB TITLE :DUTY MANAGERREPORTS TO :FRONT OFFICE MANAGERREQUIREMENT At least 3 year(s) of working experience in the related field is required for this position Versatile in Bahasa and English (verbal and written) Familiar with OPERA system Services oriented, have a sense or urgency and task accomplisher Good communication skills and able to...

Responsibilities: Assist the Front Office Manager in provision of guest services function, handle all problems and complaints related to hotel guests, and represent the Management in handling all areas of operations within the hotel in accordance with objectives and quality standard of the hotel. Ensure Efficient Provision Of Front Desk Service. Check in and...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP Guest's Assists in VIP's arrival departure in absence of Front Office Manager Checks cleanliness of lobby and public area, lights and as well as front office staff in proper and orderly appearance and behaviour Checks on registration cards of...

Be the warm welcome that kicks off a memorable guest experience Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, upselling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out take...

Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...

POSITION OVERVIEW:Operations Manager fully responsible for overall management to ensure quality standards throughout all the hotels, provide an excellent experience for the guests and maximizing guest satisfaction. Oversee all part from day-to-day operational running to strategic development of all the outlets, provides leadership and support to all section...