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Customer Service-travel Company-open for Fresh
2 weeks ago
_
Address :
Office Suite 01-13, 13th Floor, Menara Symphony, No.5, Jalan Prof. Khoo Kay Kim Seksyen 13, 46200 Petaling Jaya, Malaysia_
Skills and Qualifications Skills
- Ability to multitask and prioritize your workload
- Analytical and questioning mindset is an advantage
- Pragmatic approach to problem solving
- Work well under pressure with good time management skill
- Discernment and the ability to assess a situation objectively
- Attention to detail with excellent numeracy and literacy
Qualifications:
- Relevant insurance and contact center (BPO) experience is preferred
- Experience in customer service, assistance, insurance, or medical industry preferred
- Excellent written and spoken English, Bahasa Malaysia and Bahasa Indonesia
- Applicant must be a Malaysian citizen or residence status
Responsibilities:
-
Proper use of the case management system to record down case activities and plan new tasks -:
Provide quality assistance solution to our customers -:
Able to work on a rotating shift basis, and to ensure prompt case handling with proper handover to the next person in the upcoming shift
Job Types:
Full-time, Fresh graduate
Salary:
RM2, RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- Are you comfortable to work rotational shift (Yes/No)
Education:
- Bachelor's (required)
-
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