Customer Service-travel Company-open for Fresh

2 weeks ago


Subang Jaya, Selangor, Malaysia BGC Group Malaysia Full time

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Address :
Office Suite 01-13, 13th Floor, Menara Symphony, No.5, Jalan Prof. Khoo Kay Kim Seksyen 13, 46200 Petaling Jaya, Malaysia
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Skills and Qualifications Skills

  • Ability to multitask and prioritize your workload
  • Analytical and questioning mindset is an advantage
  • Pragmatic approach to problem solving
  • Work well under pressure with good time management skill
  • Discernment and the ability to assess a situation objectively
  • Attention to detail with excellent numeracy and literacy

Qualifications:

  • Relevant insurance and contact center (BPO) experience is preferred
  • Experience in customer service, assistance, insurance, or medical industry preferred
  • Excellent written and spoken English, Bahasa Malaysia and Bahasa Indonesia
  • Applicant must be a Malaysian citizen or residence status

Responsibilities:

-
Proper use of the case management system to record down case activities and plan new tasks -:


  • Provide quality assistance solution to our customers -:
-
Able to work on a rotating shift basis, and to ensure prompt case handling with proper handover to the next person in the upcoming shift

Job Types:
Full-time, Fresh graduate

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Application Question(s):

  • Are you comfortable to work rotational shift (Yes/No)

Education:

  • Bachelor's (required)


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