Spa Manager

1 week ago


Kota Tinggi, Johor, Malaysia Hard Rock Hotel Desaru Coast Full time
Oversee coordination and execute of Rock Spa packages.

  • Lead, direct and manage all department operations. Maintain regular presence throughout the department.
  • Organize and lead spa reception operations.
  • Work closely with the Sales and Marketing team to develop Rock Spa collateral and promotional materials.
  • Work closely with the Sales team to establish and maintain relationship for group bookings.
  • Ensure quality and timeliness of work performed by contracted vendors.
  • Implement Rock Spa training programs and monitor performance.
  • Build business/market share by developing new ways to promote company and by participating in events to increase sales and profits.
  • Monitor operations to ensure consistent sequence of service is followed and all brand standards are properly executed.

Ability to commute/relocate:

  • Kota Tinggi: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (required)

Experience:

  • Spa management: 6 years (required)

Language:

  • English (required)

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