Customer Services

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Respond to customer inquiries within the agreed response time Resolve customer inquiries through our support channels Provide relevant service recovery, support, and recommendations to customers Support customers on issues (not limited to): product information, purchase, delivery status, order, payment, promotions, feedback, and complaint resolution...

Customer Service Support (Junior/ Entry level)Great career development with international fulfillment companyResponsible: Initiate outbound calls to existing sellers to confirm orders. Provide exceptional customer service by addressing seller inquiries and concerns. Ensure adequacy of salesrelated resources or materials. Inform clients of unforeseen delays...

All are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and EnglishRequirements: Required language(s): Cantonese, Mandarin & English (Read and write). Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the ability to customize...

Responsibilities: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and among colleagues. Provide excellent frontline service with professionalism.Requirements: Share a positive attitude with fellow colleagues. Fresh graduates/Entry level applicants are encouraged to apply. Friendly and approachable, service...

Job descriptions/ responsibilities: Deliver excellent facetoface customer service. Ability to communicate effectively with customers and among colleagues. Provide excellent frontline service with professionalism.Requirements: Share a positive attitude with fellow colleagues. Fresh graduates/Entry level applicants are encouraged to apply. Friendly and...

JOB SUMMARYWe are looking for Retail Customer Service to provide excellent customer service and meet sales target for our Telco retails.JOB RESPONSIBILITIESAssist walk-in customers, present, and promote XOX products and services to existing and prospective customers.To provide good customer service to the customers by being proactive to approach customers,...

Full job descriptionAll are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and EnglishRequirements: Required language(s): Cantonese, Mandarin & English (Read and write). Minimum 1 year experience in Customer Services field (call center is advantageous) Good presentation & negotiation skills with the...

Responsibilities Support both front and back office operations. Keep track of received data and source documents Contact preparer of source documents to resolve questions, inconsistencies,missing data, etc. Sort and prepares documents for imaging Correct captured data accurately in a predetermined data entry system Manage processed and unprocessed documents...

REQUIREMENTS: Possess good interpersonal skills and empathetic nature. No work experience required but must be willing to learn and adapt. Working experience in customer service, healthcare or hospitality industry is an added advantage. Preferably nonexecutive and executives specializing in Customer Service or equivalent. Full time positions only.-...

Duties and responsibilities: Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with...

Job description You will become a brand ambassador for multinational automotive brandservicing clients in Australia and New Zealand. You should embody service excellence and be able to provide a caring, flexible and innovative approach when handling customer queries and providing solutions. As well as responding to the customer you will also work closely...

Expected to consistently deliver excellent quality service to customers to achieve total customer satisfaction and solicit customers' feedback. Coordinate with the relevant stakeholders to investigate and respond to customers in a timely manner. Keep abreast of new developments (SOPs) and changes in products, services, policies, and procedures as shared by...

Duties and responsibilities: Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 3 weeks providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days )Working Hours:...

Location: Jaya OneWorking time: 9am - 6pmPosition: Customer ServiceDESCRIPTIONS You will be responsible for interacting with customers to handle inquiries, complaints, and feedback in a courteous and professional manner. You will need to always maintain a positive and helpful attitude, ensuring that the customer feels values and their concerns are addressed...

Customer Service ExecutiveResponsibilities: Handling all inbound calls pertaining to customer general enquiries, complaints,- comments,feedback, and other raising issues related to the company's products. To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and...

Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,800 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 1 month providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days)Working Hours:...

Processing and follow up on customer purchase order. Open Invoice purchase part using AccPacc Accounting system, update spare part payment summary by weekly. Arrange part courier for customer using GDEX, Lalamove. Update customer for pending report such as pending payment, pending collection.Job Type: InternshipContract length: 3-6 monthsPay: RM800.00 per...