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Customer Service Representative
2 weeks ago
REQUIREMENTS:
- Possess good interpersonal skills and empathetic nature.
- No work experience required but must be willing to learn and adapt. Working experience in customer service, healthcare or hospitality industry is an added advantage.
- Preferably nonexecutive and executives specializing in Customer Service or equivalent.
- Full time positions only.
- 具备良好的沟通能力,服务意识和抗压能力。
- 必需通晓英语,华语和国语,中文优先。
- 客户服务或医疗服务业工作经验者优先。
- 无需工作经验, 提供在职培训。
- 只限全职。
JOB RESPONSIBILITIES:
- To fulfill, manage and provide solution to customer needs, schedule and enquiries during their presence in Malaysia.
- To be the key liaison for the assigned customers.
- Maintain and build good relationship with customers and related stakeholders.
- To provide regular updates on assigned tasks on various communication channels including wechat and mobile phone to other team members and manager.
- Ensure reports, administrative forms and updates are completed ontime and submitted at all times.
- 需为客户分配时间及行程。
- 需建立及维护与客户的良好关系。
- 需以电邮或微信汇报经理分配的任务并提供定期更新。
- 确保报告、表格及时更新与完成,并及时提交。
**PREFERABLE CANDIDATES WITH MANDARIN SPEAKING
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