Customer Service- Chinese Speaker

1 week ago


Subang Jaya, Selangor, Malaysia ENVO BPO SERVICES Full time

Full job description

All are Cantonese, Mandarin and English speaking, MUST be able to read and write in in both Traditional Chinese and English

Requirements:

  • Required language(s): Cantonese, Mandarin & English (Read and write).
  • Minimum 1 year experience in Customer Services field (call center is advantageous)
  • Good presentation & negotiation skills with the ability to customize the product to customer needs.
  • Computer literate
  • Positive working attitude and able to work in a fast paced and dynamic environment.
  • Independent, proactive and selfdriven

Working hours:

  • 9:00AM 6:00PM shift & 11:00AM 8:00PM shift
  • Monday to Friday
  • Willing to work at PJ (nearby LRT Asia Jaya)

Responsibility

  • To respond to queries from customers (members) who have acquired RWC's products and services (including feedback, appointment queries and complaints according to the standard operating procedures set by RWC).
  • To provide customers with product and service information.
  • To support via voice (calls).
  • To key in booking information of customers in RWC's booking system.
  • Must have CS experience.
  • Basic salary range (CSR): RM2,800
  • RM3,300 + RM200 Attendance allowance + RM200 language allowance

Job Types:
Full-time, Permanent

Pay:
RM1, RM5,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Day shift

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Retention bonus
  • Yearly bonus

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or willing to relocate with an employerprovided relocation package (required)

Education:

  • STM/STPM (preferred)

Language:

  • Bahasa (preferred)


  • Subang Jaya, Selangor, Malaysia Customer Service Centre Full time

    Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _Urgently Hiring for English / BM Speaker_Position:Customer Service Executive (Inbound)Location:Ara Damansara, Petaling JayaREQUIREMENTS:years old At least SPM Certificate or SKM Certificate Able to work rotational shift (Earliest will be 7AM, latest 3AM) 9 working hour including break Mandarin speaker also _AVAILABLE._ Malaysian- FRESH GRADUATED ARE...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _Urgently Hiring for English / BM Speaker_Salary Basic:RM2000 + AllowancesPosition:Customer Service Executive (Inbound)Location:Ara Damansara, Petaling JayaWorking Days:5 days, 2 days offWorking Hours: 8AM - 11PM (2 shift)REQUIREMENTS:years old At least SPM Certificate or SKM Certificate Able to work rotational shift (Earliest will be 7AM, latest 3AM) 9...


  • Subang Jaya, Selangor, Malaysia ManpowerGroup Full time

    Customer Service RepresentativeEducation level : SPM & aboveExperience : at least 4 years' experience in Customer ServiceLanguages: Chinese and able to speak at least 2 ~ 3 Chinese dialectsJOB DESCRIPTION Experience : At least 4 years of customer service experience Qualification : SPM and above Check stocks & issuing D/O (Ensure VX process is done) & master...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    Able to communicate in Mandarin and Cantonese since it will be dealing with Mandarin and Cantonese speakers. Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issues related to the company's products. Exceeding customer expectation in terms of customer service & accurate information....


  • Subang Jaya, Selangor, Malaysia Tekrecruiters Full time

    Skill set RequiredUnderstanding of digital marketing, SEM tools and CRM concepts is an added advantage Able to complete tasks with limited supervision Analytical and logical reasoning skills Attention to detail Monitor data quality and bring any issues to the campaign manager for resolution Collect data associated with campaign customer interactions Review...

  • Customer Service

    1 week ago


    Subang Jaya, Selangor, Malaysia Saxco Marketing Sdn Bhd Full time

    RESPONSIBILITIES Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues Ensuring that documents are accurate and wellmaintained. Liaise with sales, RMA and...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    JOB REQUIREMENTS: Excellent communication and writing skills in English and Bahasa Malaysia. Able to communicate in Korean language (TOPIK 5 or 6) since it will be dealing with Korean speakers. SPM leavers are encouraged to apply. Able to work on rotational shifts. Prior working experience in the call service industry will be an added advantage. Good problem...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    JOB REQUIREMENTS: Excellent communication and writing skills in English and Bahasa Malaysia. Able to communicate in Korean language (TOPIK 5 or 6) since it will be dealing with Korean speakers. SPM leavers are encouraged to apply. Able to work on rotational shifts. Prior working experience in the call service industry will be an added advantage. Good problem...

  • Customer Service

    1 week ago


    Subang Jaya, Selangor, Malaysia EPS Ventures Sdn Bhd Full time

    Position Title: Customer Support — Vietnam SpeakerWorking Location: Petaling JayaTenure: 1 year contract / Renewable basisSalary: Rm 4000- RM 5500Working Hour: Rotational Shift BasisResponsibilities: Act as point of contact provide consultative support on agencies and advertisers accounts. Drive advertiser communications and technical issue resolution,...

  • Customer Service

    1 week ago


    Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Duties and responsibilities: Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with...

  • Customer Service

    1 week ago


    Subang Jaya, Selangor, Malaysia Brandt International Sdn Bhd Full time

    Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,000 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 3 weeks providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days )Working Hours:...

  • Customer Service

    1 week ago


    Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Duties and responsibilities: Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _FAST HIRING FIRST COME FIRST SERVE _Position:Customer Service Executive (Inbound)Location: Ara Damansara, Petaling Jaya- FRESH GRADUATED ARE ENCOURAGED TO APPLY _REQUIREMENTS: At least SPM or SKM Certification. Age group 25 to 40 years old Mandarin speaker also AVAILABLE: MalaysianJOB DESCRIPTION: Regularly contacting customers to ensure their experience...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _FAST HIRING FIRST COME FIRST SERVE _Position:Customer Service Executive (Inbound) - Banking IndustryLocation:Ara Damansara, Petaling JayaREQUIREMENTS:years old At least SPM Certificate or SKM Certificate Mandarin speaker also _AVAILABLE._ Malaysia- FRESH GRADUATED ARE ENCOURAGED TO APPLY_JOB DESCRIPTION: Regularly contacting customers to ensure their...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    _FAST HIRING FIRST COME FIRST SERVE _Position:Customer Service Executive (Inbound)Location: Ara Damansara, Petaling Jaya- FRESH GRADUATED ARE ENCOURAGED TO APPLY _REQUIREMENTS: At least SPM or SKM Certification. Age group 25 to 40 years old Mandarin speaker also AVAILABLE: MalaysianJOB DESCRIPTION: Regularly contacting customers to ensure their experience...


  • Subang Jaya, Selangor, Malaysia Agensi Pekerjaan Skillset Sdn. Bhd. Full time

    JOB REQUIREMENTS: Excellent communication and writing skills in English and Bahasa Malaysia. Able to commute in Japanese since it will be dealing with Japanese speakers SPM leavers are encouraged to apply. Able to work on rotational shifts. Prior working experience in the call service industry will be an added advantage. Good problem solving skills and...

  • Customer Service

    1 week ago


    Subang Jaya, Selangor, Malaysia Brandt International Sdn Bhd Full time

    Position: Customer Service ExecutiveFull-Time position: 12 Months ContractWorking Location: CP Tower, Petaling JayaBasic Salary: RM 2,400- RM3,800 ( Monthly)Language Allowance: RM 500 (mandarin speaker only)KPI Allowance: depending on performanceTraining 1 month providedWorking Days: Monday - Sunday (5 working days & 2 rotational off days)Working Hours:...


  • Subang Jaya, Selangor, Malaysia Ambition Full time

    Job details:Posted 22 January 2024SalaryRM5000 - RM6800 per month + 13 Months Salary, Competitive MNC BenefitsLocationPetaling JayaJob type PermanentDisciplineSupply Chain & ProcurementReference270555_ - Flexible Working Environment:- Fast Career Progression:- Attractive Remuneration PackageA leading manufacturing multinational corporation. With a 30...


  • Subang Jaya, Selangor, Malaysia Al-Futtaim Full time

    Job Scope: Manage and process customer orders into Oracle Liaise with warehouse for pick/pack and arrange delivery based on customer request Monitor backlog and follow up outstanding goods or matters from the related parties ensuring the completion of order shipment within the contractual time frame Returns/Instrument movements Maintain communication with...