Sales & Customer Service

Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

ADMIN & AFTER SALES SERVICE ASSISTANTAfter-Sales Service: Handle customer inquiries postsale. Address and resolve customer complaints after the sale. Collect and review delivery complaint forms, as well as accompanying photos or videos from various showrooms (KJJ, AMP, SPT, Viva Home, IOI City Mall, SDA, and SHA). All collected documents are to be forwarded...

Responsibility Build sustainable relationships and trust with customer accounts through open and interactive communication. Ensure sales documents including Quotation, Delivery Order and Invoice processed in timely manner and coordinate with engineers on customer orders and status. Ensure timely updates of customer databases and files/correspondences are...

Event Management (Marketing & Communications) Acson Malaysia is a home-grown air conditioning company that has been established since 1984. It is a subsidiary of Daikin Malaysia Sdn Bhd. Since its incorporation, Acson has grown positively from a steadyhome appliances business, selling high quality & proud Malaysian made products from air conditioners to...

Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

Responsibilities: Prepare quotations for customers and receive sales orders/ POs Provide internal sales support to HQ including confirmations of sales, delivery orders and others sales related requirements Providing customer support and maintaining a high level of customer satisfaction Knowledgeable and experienced in computer software, hardware and IT are...

Responsibilities: Prepare quotations for customers and receive sales orders/ POs Provide internal sales support to HQ including confirmations of sales, delivery orders and others sales related requirements Providing customer support and maintaining a high level of customer satisfaction Knowledgeable and experienced in computer software, hardware and IT are...

JOB SCOPE 1. Deal and manage sales with customers via WhatsApp and social media. 2. Follow up customers for after-sales service. 3. Prepare daily sales report & update customer data. 4. Perform operation work such as postage management, order packaging, stock calculation & data entry. REQUIREMENTS - Minimum SPM. - Experience in field of sales is a Bonus -...

Clients and Brand Representatives will act as the "face" of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising.Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing marketing...

Clients and Brand Representatives will act as the "face" of a brand for Pacific Group Clients. Ideally, he or she is hired to help, to increase brand awareness and advertising.Generally, Clients and Brand Representatives are charged with multiple responsibilities that revolve around the promotion of client's products and services, implementing marketing...

Company Overview:We are the leading global supplier of UV coatings, liquid resins, & crosslinkers.Responsibilities: Handle customer orders, inquiries, and complaints in a consistent, fast, friendly, and communicative manner, aligning with customer Communicate assertively and cooperatively with sales/business units, supply chain, credit, and compliance to...

Responsibilities Managing a retail store, motivating and developing a sales team to increase sales and ensure efficiency. Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements. Maintains the stability and reputation of the store by complying with legal requirements....

Duties and responsibilities: Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with...

Duties and responsibilities: Answering or making outbound transactions to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to customers, explaining possible solutions, and ensuring that customers feel supported and valued. Engaging in active listening with...

Responsibilities: Primary pointofcontact for all automotive service and repair matters, arrange for appropriate service/repairs, and set/manage expectations of the customers in terms of service deliveryRequirements: Possess at least a Diploma in Automotive or equivalent Minimum 2 years of working experience within the automotive industry Strong technical...

At allnex, you can go to work knowing you make a lasting impact on the world.Our work helps to protect and improve more than 1,000 products: from interior coatings for airplanes, corrosion protection for cars, scratch-resistant coatings for smartphones to printing inks for glossy magazines at a newsstand.Sustainability is a commitment to our stakeholders and...

Identify and address customer needs, with a goal of total satisfaction Provide expert answers to questions about products, pricing, and availability while presenting the value of our product portfolio to customers Meet customerservice department sales targets, generating leads when opportunities arise Follow company guidelines and procedures for...

Permanent Position- Warganegara Malaysia- 20tahun - 40tahun- Rotational Shift- Willing to relocate to UOA Business Park, Shah Alam- Can converse both Malay & English- Membantu menyelesaikan masalah Pelanggan.- Menjalin komunikasi baik dengan pelanggan dari berbagai saluran.- Mencatat setiap interaksi dengan pelanggan.- Memberikan pelanggan berpuas hati...

Job Scope:1)To answer call2)To check incoming fax and proceed for further action3)to issue and print Delivery order4)to liaise with logistic to make sure smooth delivery5)To assist other matter requires by Business Manager and other colleaguesJob Requirement:Experience in using Microsoft excel/ wordStrong attention to details and detail orientedJob Type:...

We are looking for a qualified Customer Service Leader who are expected to perform the responsibilities, duties, and tasks given in the following job description:Responsibility: Monitoring customer service and consultants on following up with sales and leads generated via exhibitions, retail outlet, walkin/ callin inquiry and eShop. Allocate workload and job...