Technical Support + B2B Sales

1 week ago


Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products.

This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.

Essential Functions/Core Responsibilities

  • Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems
  • Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products
  • Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed
  • Solve problems that are generally unstructured and require extensive use of conceptual thinking skills
  • Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Clarify customer requirements; probe for understanding
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Participate in activities designed to improve customer satisfaction and business performance

Salary:
From RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • KL Sentral: Reliably commute or planning to relocate before starting work (required)

Education:

  • Bachelor's (preferred)

Experience:

Technical Support: 3 years (preferred)

  • Sales: 1 year (preferred)

Language:

  • Vietnamese (preferred)
  • English (preferred)

  • B2b Sales

    5 days ago


    Brickfields, Malaysia ManpowerGroup Full time

    **Language - Traditional Mandarin + English** Location - KL Sentral, Malaysia **Job Details** **B2B online sales & Min 1 year technical experience (ex: website developer/HTML/CSS/JavaScript)** - Digital / Online Marketing experience - Google Analytics/Google Tag Manager/ API - Technical Support or Customer Support Experience EDUCATION - Bachelor's Degree...

  • B2b Sales

    1 week ago


    Brickfields, Malaysia ManpowerGroup Full time

    Language - Traditional Mandarin + EnglishLocation - KL Sentral, MalaysiaJob DetailsB2B online sales & Min 1 year technical experience (ex: website developer/HTML/CSS/JavaScript) Digital / Online Marketing experience Google Analytics/Google Tag Manager/ API Technical Support or Customer Support ExperienceEDUCATION - Bachelor's Degree or DiplomaSalary: Up to...

  • Technical Sales

    6 days ago


    Brickfields, Malaysia Career International FOS Sdn Bhd Full time

    **B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - You support customers with the integration of their website, their store or their account and...


  • Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Essential Functions/Core Responsibilities - Assist...

  • Technical Sales

    1 week ago


    Brickfields, Malaysia Career International FOS Sdn Bhd Full time

    B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.DUTIES AND RESPONSIBILITIES: You support customers with the integration of their website, their store or their account and provide...

  • B2b Sales

    1 week ago


    Brickfields, Malaysia ManpowerGroup Full time

    Languages - B2 English (Local)Profile - Customer servicesLocation - KL SentralHours of Operation - 24H/7 Rotational ShiftMin. Requirements -B2B sales +digital makerting experience. strong BPO experienceEducation - Diploma/DegreePay: RM2, RM4,800.00 per monthSchedule: Rotational shiftEducation: Bachelor's (preferred)Experience: B2B Sales: 1 year (preferred)...


  • Brickfields, Malaysia Language Talent Solution Full time

    **Company Description** Language Talent Solutions believes in breaking down barriers and thinking beyond borders. We believe the right talent should not be restricted to the limitations of location and willingly embrace the unfamiliar. We aim to bridge cultural gaps and enhance communication, providing top-notch language services that empower businesses and...

  • B2b Sales

    2 weeks ago


    Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    **Job Title: B2B SALES & DIGITAL MARKETING** **Location: KL Sentral, Malaysia** ***: **B2B SALES & DIGITAL MARKETING are marketing experts who are great at Solution selling and product recommendations. You will first understand the Advertisers’ goal, and identify Advertisers’ business objective to offer them products/solutions that help them achieve...


  • Brickfields, Malaysia Career International FOS Sdn Bhd Full time

    B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.DUTIES AND RESPONSIBILITIES: Manage a portfolio of SMB clients with responsibility for growing revenue Acquiring new advertisers within the...

  • B2b Sales Associate

    1 week ago


    Brickfields, Malaysia APPSHILL CONSULTING SDN BHD Full time

    _Requirements:_The position is open only to native Filipino NationalityAbility to communicate English language proficientlyMust possess experience in B2B sales and Digital Marketing experienceBPO experience is added advantagePay: From RM4,800.00 per monthSchedule: Rotational shiftEducation: STM/STPM (preferred)Experience: Digital marketing: 1 year (required)...

  • B2b Sales

    4 weeks ago


    Brickfields, Malaysia ManpowerGroup Full time

    Languages - B2 English (Local) Profile - Customer services Location - KL Sentral Hours of Operation - 24H/7 Rotational Shift Min. Requirements -B2B sales +digital makerting experience. strong BPO experience Education - Diploma/Degree Pay: RM2,702.02 - RM4,800.00 per month Schedule: - Rotational shift **Education**: - Bachelor's...


  • Brickfields, Malaysia Career International FOS Sdn Bhd Full time

    **B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - Manage a portfolio of SMB clients with responsibility for growing revenue - Acquiring new...

  • B2b Sales Associate

    5 days ago


    Brickfields, Malaysia APPSHILL CONSULTING SDN BHD Full time

    _**Requirements**:_ The position is open only to native Filipino Nationality Ability to communicate English language proficiently Must possess experience in B2B sales and Digital Marketing experience BPO experience is added advantage Pay: From RM4,800.00 per month Schedule: - Rotational shift **Education**: - STM/STPM (preferred) **Experience**: -...


  • Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    **B2B Sales**: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations. **DUTIES AND RESPONSIBILITIES**: - Manage a portfolio of SMB clients with responsibility for growing revenue - Acquiring new...


  • Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    Location : KL Sentral (Nearby LRT KL Sentral)Basic Salary: RM4,600 - RM5,000 + Up to 20% sales commissionWorking Hours: Normal Working Hours (9AM - 6PM)Working Type: Permanent role**Job Description: - * Manage a portfolio of clients with responsibility for growing revenue Meeting or exceeding sales goals. Negotiating all contracts with prospective clients....


  • Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _Location : KL Sentral (Nearby LRT KL Sentral)_- Basic Salary: RM4,400 - RM4,800 + sales commission _- Working Hours: Normal Working Hours / Monday - Friday_- Working Type: Permanent role_**Job Description: - * Manage a portfolio of clients with responsibility for growing revenue Meeting or exceeding sales goals. Negotiating all contracts with prospective...


  • Brickfields, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

    _Location : KL Sentral (Nearby LRT KL Sentral)_- Basic Salary: RM4,400 - RM4,800 + sales commission _- Working Hours: Normal Working Hours / Monday - Friday_- Working Type: Permanent role_**Job Description: - * Manage a portfolio of clients with responsibility for growing revenue Meeting or exceeding sales goals. Negotiating all contracts with prospective...

  • Customer Service

    4 days ago


    Brickfields, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    **INTAKE DATE**: June 3, 2024 **LOCATION**: KL Sentral **JOB SCOPE**: **1. Customer Relationship Management (CRM)**: - Serve as the primary contact for B2B clients, handling inquiries and resolving issues. - Ensure top-notch service and maintain strong, lasting client relationships. - Collaborate with cross-functional teams to enhance processes and...


  • Brickfields, Malaysia Career International Fos Sdn. Bhd Full time

    B2B Sales: You have a great personality and are skilled in Outbound Sales & eloquent in English/Native Language to establish consultative relationship with Advertisers, so that they are receptive to your recommendations.DUTIES AND RESPONSIBILITIES: Manage a portfolio of SMB clients with responsibility for growing revenue Acquiring new advertisers within the...


  • Brickfields, Malaysia ManpowerGroup Full time

    Languages - B2 English (Local) Profile - Customer services Location - KL Sentral Hours of Operation - 24H/7 Rotational Shift Min. Requirements -B2B sales +digital makerting experience. strong BPO experience Education - Diploma/Degree Pay: RM4,000.00 - RM4,800.00 per month Schedule: - Rotational shift **Education**: - Bachelor's...