Guest Service Experience

JOB POSITION:GUEST EXPERIENCE MANAGER - CUSTOMER SERVICEDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM5,000 - RM5,500JOB DESCRIPTION:A Guest Experience Manager operates within the hospitality or entertainment sector, focusing on enhancing guest satisfaction. Responsibilities entail training staff in customer service and serving as a liaison...

SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Guest Experience Manager is responsible to assist the Front Office Manager in ensuring maximum guest satisfaction and guest experience in...

If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life. " You will...

JOB SUMMARYResponsible for initiating an outstanding guest experience by ensuring passionate, competent and efficient service is provided at all times through a high level of guest service. As an initial contact person for hotel guests, the Hotel Ambassador presents hotel services and products in a positive, courteous and enthusiastic manner.Enthusiastically...

1.Responsible for assisting with all guest service-related activities and tasks, including working closely with housekeeping, food and beverage, security and booking and reservations, handling guest inquiries and complaints, and assisting with the coordination of guest itineraries 2.Greets all guests at all times in a friendly and helpful manner and attempts...

Acts as the forefront of customer service. To provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. To ensures that guests are happy from the moment they step into the hotel until they leave.Salary: From RM1,500.00 per monthBenefits: Health insurance Maternity leave Meal provided Opportunities for promotion...

Customer Service Delivers the service sequence and provide exceptional guest service at all times.Provides excellent service to internal customers as appropriate.Be familiar with the Resort's products and services and policies.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

Pleasant, well groomed Good spoken in English and Bahasa Malaysia Experience in handling Guest Services 1 year experience in Front OfficeSalary: From RM1,500.00 per monthBenefits: Health insurance Meal provided Professional developmentSchedule: Rotational shiftSupplemental pay types: Performance bonusAbility to commute/relocate: Kuantan: Reliably commute or...

Experienced in 4/5 Star Resort/Hotel Guest Service & ExperienceAble to speak, write & understand simple EnglishResponsible for the smooth and efficient operation at Front Office and F&B.Pleasant personality and professionalFemale preferredSalary: RM1, RM1,600.00 per monthBenefits: Cell phone reimbursement Dental insurance Health insurance Meal provided...

JOB POSITION:GUEST AMBASSADORDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM1,500 - RM2,000FRESH GRAD ARE WELCOME TO APPLYJOB DESCRIPTION:We seek Guest Ambassadors who are characterized by enthusiasm, optimism, and a respectful demeanor toward everyone. Collaborating with fellow Ambassadors, your aim will be to provide outstanding service to...

HYATT REGENCY KUANTAN RESORT Manager Event Service_Administration Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. Oversees the preparation and update of individual Departmental Operations Manuals. Ensures all Event Service Standards...

Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. Ensures that associates also provide excellent service to internal customers in other departments as appropriate.Mission We provide Authentic Hospitality We make a difference in the lives of those we 'touch' everyday - that is our definition of...

Responsible to provide an excellent and consistent level of service to guest. You will need to assist the Manager in delivering efficient and quality service to guests according to Hotel's standards. Includes taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories. You are also required to be...

responsible to provide an excellent and consistent level of service to guest. You will need to assist the Manager in delivering efficient and quality service to guests according to Hotel's standards. Includes taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories. You are also required to be...

Performing different types of massages, beauty treatments, and wellness therapies.Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.Communicating with guests during massages to adjust massage techniques as required.Resolving guest complaints and reporting any accidents to the supervisor.Cleaning and sanitizing...

As the Bartender, you will be responsible for performing the following tasks to the highest standards:Maintain a high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues....

JOB POSITION:FRONT DESK HOSTDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM1,500 - RM2,000FRESH GRAD ARE WELCOME TO APPLYJOB DESCRIPTION:A Front Desk Host is a professional responsible for overseeing the operations of a hotel's front office. They greet guests upon arrival, offer administrative assistance to hotel management, and supervise...

Job Scope: Serving food and assisting with catering duties at banquets, buffets and events. Assisting with food preparation in the kitchen, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. Setting up marquees, arranging tables and assisting with the preparation of event spaces Greeting guests as they arrive at the...