Guest Service Agent

Experienced in 4/5 Star Resort/Hotel Guest Service & ExperienceAble to speak, write & understand simple EnglishResponsible for the smooth and efficient operation at Front Office and F&B.Pleasant personality and professionalFemale preferredSalary: RM1, RM1,600.00 per monthBenefits: Cell phone reimbursement Dental insurance Health insurance Meal provided...

HYATT REGENCY KUANTAN RESORTGuest Service ExperiencesCustomer Service Provides excellent service to internal customers as appropriate. Assist in greeting and checkingin VIP and Long Stay guests.- "Meets and greets regular, Long Stay and VIP guests as appropriate, ensuring the proper handling of all of their reservations, room assignments and check-in...

1.Responsible for assisting with all guest service-related activities and tasks, including working closely with housekeeping, food and beverage, security and booking and reservations, handling guest inquiries and complaints, and assisting with the coordination of guest itineraries 2.Greets all guests at all times in a friendly and helpful manner and attempts...

Customer Service Delivers the service sequence and provide exceptional guest service at all times.Provides excellent service to internal customers as appropriate.Be familiar with the Resort's products and services and policies.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure...

Acts as the forefront of customer service. To provide hotel guests with above-and-beyond service to ensure their experience will be worth remembering. To ensures that guests are happy from the moment they step into the hotel until they leave.Salary: From RM1,500.00 per monthBenefits: Health insurance Maternity leave Meal provided Opportunities for promotion...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

Pleasant, well groomed Good spoken in English and Bahasa Malaysia Experience in handling Guest Services 1 year experience in Front OfficeSalary: From RM1,500.00 per monthBenefits: Health insurance Meal provided Professional developmentSchedule: Rotational shiftSupplemental pay types: Performance bonusAbility to commute/relocate: Kuantan: Reliably commute or...

JOB POSITION:GUEST AMBASSADORDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM1,500 - RM2,000FRESH GRAD ARE WELCOME TO APPLYJOB DESCRIPTION:We seek Guest Ambassadors who are characterized by enthusiasm, optimism, and a respectful demeanor toward everyone. Collaborating with fellow Ambassadors, your aim will be to provide outstanding service to...

JOB POSITION:GUEST EXPERIENCE MANAGER - CUSTOMER SERVICEDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM5,000 - RM5,500JOB DESCRIPTION:A Guest Experience Manager operates within the hospitality or entertainment sector, focusing on enhancing guest satisfaction. Responsibilities entail training staff in customer service and serving as a liaison...

The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Adena Beach Resort, a 3 star resort offering a 200m...

Duties and Responsibilities including following:Managing a team of customer relationship management staff.Supervise day-to-day operations in the customer relationship management department.Respond to customer service issues in a timely manner.Create effective customer relationship management procedures, policies, and standards.Develop customer satisfaction...

JOB POSITION:FRONT DESK HOSTDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM1,500 - RM2,000FRESH GRAD ARE WELCOME TO APPLYJOB DESCRIPTION:A Front Desk Host is a professional responsible for overseeing the operations of a hotel's front office. They greet guests upon arrival, offer administrative assistance to hotel management, and supervise...

HYATT REGENCY KUANTAN RESORT Manager Event Service_Administration Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. Oversees the preparation and update of individual Departmental Operations Manuals. Ensures all Event Service Standards...

Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. Ensures that associates also provide excellent service to internal customers in other departments as appropriate.Mission We provide Authentic Hospitality We make a difference in the lives of those we 'touch' everyday - that is our definition of...

Duties and Responsibilities including following:Managing a team of customer relationship management staff.Supervise day-to-day operations in the customer relationship management department.Respond to customer service issues in a timely manner.Create effective customer relationship management procedures, policies, and standards.Develop customer satisfaction...

Job Duties Include: Overcoming the initial objections that consumers will have. Clearly communicate the value proposition and benefits of our platform, promoting our offering services to prospective property agents. Maintain a wellorganized database of contacted agents, closely tracking their progress through the onboarding process. Consistently meet or...

Responsible to provide an excellent and consistent level of service to guest. You will need to assist the Manager in delivering efficient and quality service to guests according to Hotel's standards. Includes taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories. You are also required to be...

responsible to provide an excellent and consistent level of service to guest. You will need to assist the Manager in delivering efficient and quality service to guests according to Hotel's standards. Includes taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories. You are also required to be...

a. Ensure client's needs are fulfilled by suggesting suitable travel products & services b. Ensure payment is collected and daily sales closing is completed c. Ensure achievement of profit goals by building relationship with clients and promoting travel products and services a. Proven work experience in Travel Agent / Fresh graduate b. Familiarity with...