Guest Service Officer

Customer Service Delivers the service sequence and provide exceptional guest service at all times.Provides excellent service to internal customers as appropriate.Be familiar with the Resort's products and services and policies.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure...

HYATT REGENCY KUANTAN RESORTGuest Service ExperiencesCustomer Service Provides excellent service to internal customers as appropriate. Assist in greeting and checkingin VIP and Long Stay guests.- "Meets and greets regular, Long Stay and VIP guests as appropriate, ensuring the proper handling of all of their reservations, room assignments and check-in...

JOB SUMMARYResponsible for initiating an outstanding guest experience by ensuring passionate, competent and efficient service is provided at all times through a high level of guest service. As an initial contact person for hotel guests, the Hotel Ambassador presents hotel services and products in a positive, courteous and enthusiastic manner.Enthusiastically...

1.Responsible for assisting with all guest service-related activities and tasks, including working closely with housekeeping, food and beverage, security and booking and reservations, handling guest inquiries and complaints, and assisting with the coordination of guest itineraries 2.Greets all guests at all times in a friendly and helpful manner and attempts...

Pleasant, well groomed Good spoken in English and Bahasa Malaysia Experience in handling Guest Services 1 year experience in Front OfficeSalary: From RM1,500.00 per monthBenefits: Health insurance Meal provided Professional developmentSchedule: Rotational shiftSupplemental pay types: Performance bonusAbility to commute/relocate: Kuantan: Reliably commute or...

Experienced in 4/5 Star Resort/Hotel Guest Service & ExperienceAble to speak, write & understand simple EnglishResponsible for the smooth and efficient operation at Front Office and F&B.Pleasant personality and professionalFemale preferredSalary: RM1, RM1,600.00 per monthBenefits: Cell phone reimbursement Dental insurance Health insurance Meal provided...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

Guest Service Representatives are hospitality specialists who typically work at hotels. Their primary responsibilities include providing front desk services to guests, processing guest payments and acting as an information source on various matters. The Guest Service Officer is responsible to assist with guest services in various areas of the hotel, such as...

JOB POSITION:GUEST AMBASSADORDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM1,500 - RM2,000FRESH GRAD ARE WELCOME TO APPLYJOB DESCRIPTION:We seek Guest Ambassadors who are characterized by enthusiasm, optimism, and a respectful demeanor toward everyone. Collaborating with fellow Ambassadors, your aim will be to provide outstanding service to...

JOB POSITION:GUEST EXPERIENCE MANAGER - CUSTOMER SERVICEDEPARTMENT:FRONT OFFICELOCATION:5 STAR HOTEL, KUANTAN**SALARY:RM5,000 - RM5,500JOB DESCRIPTION:A Guest Experience Manager operates within the hospitality or entertainment sector, focusing on enhancing guest satisfaction. Responsibilities entail training staff in customer service and serving as a liaison...

SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Guest Experience Manager is responsible to assist the Front Office Manager in ensuring maximum guest satisfaction and guest experience in...

If you're looking for a career with Apple Leisure Group, please click here to view job postings. If you're looking for a career with our Inclusive Collection, please click here to view job postings. "I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life. " You will...

Provides guest services, checks in guests and handles guests' mail, messages, telexes and others. This position is concerned with the overall operation of the Front Office and compliance with established Front Office and Accounting policies of the Hotel.Grand DarulMakmur Hotel Kuantan is a deluxe class property offering 204 modern and luxurious...

Job Summary:Provide guests service, checks in guests, handles guest mails, messages, telexes ad others. This position is concerned with the overall operation of the front office and compliance with established front office and accounting policies of this hotel.Job Requirement:Experience in daily Front Office operation.Able to work under pressure and shift...

The Front Office Assistant Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Adena Beach Resort, a 3 star resort offering a 200m...

Job description- Sell, register and assign rooms to incoming guests, ensure those registration cards are properly filed out.Check out departing guests based on establishedprocedures**:- Sell rooms according to the published or corporate rates, otherwise as instructed:- Ensure all blanks in the registration forms are filled out completely and accurately:-...

HYATT REGENCY KUANTAN RESORT Manager Event Service_Administration Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. Oversees the preparation and update of individual Departmental Operations Manuals. Ensures all Event Service Standards...

Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. Ensures that associates also provide excellent service to internal customers in other departments as appropriate.Mission We provide Authentic Hospitality We make a difference in the lives of those we 'touch' everyday - that is our definition of...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.Be able serve the community with proper, clean, conducive, comfortable and cheap accommodation. Be able to service with caliber...

1. Assists the Executive Housekeeper in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to. 2. Ensures Housekeeping Supervisors and Attendants deliver the brand promise and provide exceptional guest service at all times. 3....