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Mandarin Speaker
2 weeks ago
Startek Malaysia (Johor Bahru) are seeking a dedicated Customer Service Representative to join our team As a Customer Service Representative, you will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
To be successful in this role, you will need to have:- Willing to work on rotational shifts (Morning, Afternoon and Night shift).
- Ability to handle multiple tasks and work in a fastpaced environment
You will play an important role in:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- Exceeding customer expectation in terms of customer service & accurate information.
How this career will benefit you:
- Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
English Training
- Startek provides English trainings to our team members who would like to improve their communication & business writing skills.
Additional benefits:
- Shift allowances
- Performance incentives
- Overtime claims
- Free transport
- Joining bonus (term and conditions applied)
- Fun weekly activities
Job Types:
Full-time, Contract, Fresh graduate
Contract length: 24 months
Pay:
RM3, RM4,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Overtime pay
- Performance bonus
- Signing bonus
Education:
- STM/STPM (preferred)
Language:
- Mandarin (preferred)
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