Bilingual Customer Service Representative Mandarin

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers.Job Scope: Provide...

Call center BPO Customer service representative (Bilingual)Project scope: Handling general inquiries related to billing and other concerns from customers.JOB SCOPE:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.REQUIREMENTS:With at least 1-year of experience in customer serviceFluent in both languages English & Mandarin...

Customer Service - Call Centre (Call Centre & Customer Service)Job Type: Full-timeSalary: RM2, RM4,500.00 per monthProject scope: Handling general inquiries related to billing and other concerns from customers.Job scope:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements:With at least 1-year of experience in customer...

The role involves managing general inquiries, particularly those related to billing and other customer concerns.Job Description:Requirements: Minimum of 1 year of prior experience in customer service. Proficiency in both English and Mandarin is essential, with Mandarin fluency being a key requirement. Strong typing skills are preferred.Work Schedule: Monday...

Join Our Global E-hailing Food Delivery Team Are you fluent in Mandarin and English, with Cantonese as an added advantage, and a passion for customer service and technology? We're looking for talented individuals to join our e-hailing team as Customer Service Representatives. Good communication skills. Ability to solve problems effectively. Previous customer...

Handle general inquiries related to billing and other concerns from customers. Document customer interactions, inquiries, complaints, and resolutions in the company's database. Follow company policies and procedures regarding customer interactions, data privacy, and security.Job details Bukit Indah, Johor Bahru 5.5 working days, Rolling shift (office hour)...

Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

You will play an important role in:Exceeding customer expectations in terms of customer service and providing accurate information. Working in a team to achieve the required Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Demonstrating proficient computer typing skills. Ability to handle multiple tasks in a fastpaced environment....

Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as...

您是精通英語和國語的溝通高手嗎?您是否熱衷於提供卓越的客戶服務?作為雙語客戶服務代表,您將站在第一線,您的主要職責是處理與計費相關的一般查詢以及我們尊貴客戶的其他問題。工作範圍:-...

客戶服務 - 呼叫中心(呼叫中心和客戶服務)**工作類型**:全職薪水:每月 RM2,...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements: With at least 1year of experience in customer service Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker) Proficient in Microsoft...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNETSPM / O Level / SKM Level 1 / SKM Level 2...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Remark: This job is to work in SingaporeSalary Range: SGD Company Information:Business Nature: EducationProviding quality tuition and learning programs from primary to tertiary education over 20 years.Responsibilities: Acquire a strong working knowledge of the organisation's programmes, services and processes. Ability to deliver a professional and...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersJob Types: Full-time, PermanentPay: RM1,...