Customer Service Representative- Mandarin

Are you a master communicator fluent in both English and Mandarin? Do you possess a passion for providing exceptional customer service? As a Bilingual Customer Service Representative, where you'll be the frontline and your main responsibility will be handling general inquiries related to billing and other concerns from our valued customers.Job Scope: Provide...

Join Our Global E-hailing Food Delivery Team Are you fluent in Mandarin and English, with Cantonese as an added advantage, and a passion for customer service and technology? We're looking for talented individuals to join our e-hailing team as Customer Service Representatives. Good communication skills. Ability to solve problems effectively. Previous customer...

Call center BPO Customer service representative (Bilingual)Project scope: Handling general inquiries related to billing and other concerns from customers.JOB SCOPE:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.REQUIREMENTS:With at least 1-year of experience in customer serviceFluent in both languages English & Mandarin...

Handle general inquiries related to billing and other concerns from customers. Document customer interactions, inquiries, complaints, and resolutions in the company's database. Follow company policies and procedures regarding customer interactions, data privacy, and security.Job details Bukit Indah, Johor Bahru 5.5 working days, Rolling shift (office hour)...

Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Customer Service - Call Centre (Call Centre & Customer Service)Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements:With at least 1-year of experience in customer serviceFluent in both languages Eng & Man (Main...

Responsibilities: Help manage current customer accounts. Deal with a high volume of inbound and outbound phone calls. Maintain relationships with carriers and customers. Provide exceptional customer service to customers and carriers. Solve customer and carrier problems and help resolve issues. Provide shipment quotes for customers and set up shipments as...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Project scope: Handling general inquiries related to billing and other concerns from customers.Job scope: Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements: With at least 1year of experience in customer service Fluent in both languages Eng & Man (Main Requirement, must be a mandarin speaker) Proficient in Microsoft...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Customer Service - Call Centre (Call Centre & Customer Service)Job Type: Full-timeSalary: RM2, RM4,500.00 per monthProject scope: Handling general inquiries related to billing and other concerns from customers.Job scope:Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.Requirements:With at least 1-year of experience in customer...

Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.ACTIVITIES OF HOLDING COMPANIES, WHOLESALE OF CLOTHING, RETAIL SALE OF ANY KIND OF PRODUCT OVER THE INTERNETSPM / O Level / SKM Level 1 / SKM Level 2...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

The role involves managing general inquiries, particularly those related to billing and other customer concerns.Job Description:Requirements: Minimum of 1 year of prior experience in customer service. Proficiency in both English and Mandarin is essential, with Mandarin fluency being a key requirement. Strong typing skills are preferred.Work Schedule: Monday...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersJob Types: Full-time, PermanentPay: RM1,...

_Salary & Benefits_**: EPF & Socso Annual leaves Medical leaves Quarterly staff recognition and appreciation Office Environment Staff recognition and appreciation Free Shuttle Van back and forth to our office- You will play an important role in:_- _Key Responsibilities:_ Assist customers by handling incoming calls and addressing their inquiries. Make...

Telexpress Contact Centre Sdn. Bhd. was founded in 2013 and we had rich innovative thinking, intelligent solution and genuine service experience to fulfill our global brand client's business requirements. Our vision is to lead our global brand clients to have chosen Telexpress to be their most reliable partners with highest customer satisfaction and revenue...

5 or 5.5 Days Work/Week (Shift)No experience is required.Training Provided.SPM HolderMalaysianBenefits:Allowances(Attractive OT, Shift, KPI)Annual & Medical LeaveExcellent career growth opportunitiesQuarterly staff recognition & appreciationGaming/RnR AreaFree Shuttle Van ServiceEPF, Socso, EISJoining bonus of RM5,000 who join in April, May & June...