Customer Service Representative English/ Mandarin

2 weeks ago


Johor Bahru, Johor, Malaysia Startek Malaysia Full time

_
Salary & Benefits_**:


  • EPF & Socso
  • Annual leaves
  • Medical leaves
  • Quarterly staff recognition and appreciation
  • Office Environment
  • Staff recognition and appreciation
  • Free Shuttle Van back and forth to our office
-
You will play an important role in:_

- _
Key Responsibilities:_

  • Assist customers by handling incoming calls and addressing their inquiries.
  • Make followup and update calls to customers.
  • Resolve customer issues quickly and effectively.
  • Keep detailed records of customer interactions.
- _
Qualifications:_

  • Excellent communication skills.
  • Strong problemsolving abilities.
  • Typing skills and computer literacy.
  • Customer service experience is a bonus but not required.

Pay:
RM1, RM3,200.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Attendance bonus
  • Overtime pay
  • Performance bonus
Expected Start Date: 06/12/2024

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