Customer Service English

2 weeks ago


Johor Bahru, Johor, Malaysia JOBBUILDER Full time
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers

Job Types:
Full-time, Permanent

Salary:
From RM1,900.00 per month

Benefits:

  • Professional development

Schedule:

  • Day shift
  • Early shift
  • Night shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:

  • STM/STPM (preferred)

Experience:

Customer Care Specialist: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (required)
  • English (required)

Ability to Commute:

  • Johor Bahru (required)

Ability to Relocate:

  • Johor Bahru: Relocate before starting work (required)


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