Customer Service Executive

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Ensure the preparation of quotation time basis with sufficient details and follow up. Segregation off work to meet shipment arrangements. Attend & assist indoor meetings with customer on related matters. Build and maintain excellent relationships with clients. Handling and understand customer's inquiry and respond accordingly. Follow up on...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Job Position: Customer Service Executive (English Speaker) Salary Up To RM3200 Location: Iskandar Puteri, Johor Bahru Working Hour: 5 days(PH & Weekends) Rotational Shift Job Descriptions:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsExceeding...

Job Position: Customer Service Executive (Cantonese Speaker) Salary Up To RM4200 Location: Iskandar Puteri, Johor Bahru Working Hour: 5.5 / 6 (PH & Weekends) Rotational Shift Job Descriptions:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsExceeding...

Customer service Executive Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA.Job Requirement:- completed with SPM, UEC, and IGCSE certificates. Proficient in computer typing skills Ability to handle multiple tasks in a fastpaced environment. Good computer...

Role:Customer Service ExecutiveTimings:Night Shift (Contract To Hire)Industry:IT-Hardware & NetworkingWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Mandarin typing skills COMPUTER SKILL Fluent both Cantonese and English Qualification: Completed with SPM, UEC, ICGSE certificateLanguage: Mandarin, Cantonese &...

About Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

About Our Client:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

Role:Customer Success SpecialistTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Inbound BPO BPO Voice Process BPO Skills BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience Customer Service Executive (Mandarin...

ob Title: Customer Service Executive - (Bahasa+English) / Only EnglishQualification: Completed with SPM, UEC, ICGSE certificateLanguage: Bahasa +English or English onlyResponsibilities: Proficient in English communication (speaking, reading, writing). Handling all inbound calls related to customer general inquiries, complaints, comments, feedback, and other...

_VERY URGENT_Key Responsibilities:Execute programs to identify and nurture customer advocacy.Leverage customer feedback and testimonials to drive business growth and brand loyalty.Lead efforts to minimize churn and maximize customer retention and renewals.Analyze and understand customer health metrics and implement proactive measures to address potential...

Responsibilities: To service existing merchants/ dealers. Providing continuous support, training and briefing to all new and existing dealers/ merchants. Attend to enquiries/ feedbacks and complaints in a timely and professional manner to customers and business partners. Monitoring and update superior on a regular basis from the market response/...

About the company:Our client is a leader in providing rejuvenating massage experiences and holistic wellness. Committed to creating a nurturing environment for both clients and employees, they offer a range of indulgent treatments, including manicures, pedicures, and waxing services. They aim to be a trusted partner in their clients' journey towards holistic...

Job Overview:We are seeking a dynamic and customer-focused individual to join our team as a Sales & Customer Service Executive. In this role, you will play a key part in ensuring exceptional customer satisfaction while also driving sales for our cleaning and repair services.ResponsibilitiesCustomer Service: Respond promptly to customer inquiries via phone,...

_CALLING ALL FRESH SCHOOL LEAVERS(SPM) OR FRESH GRADS WANTING TO KICK START YOUR CAREER._Opportunity to work for a renowned BPO company as an Online customer service executive.Job Scope: Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and...

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers' questions about products and services, and processing payments or returns.Work location : Iskandar...

Customer Service ExecutiveKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....