Online Custome Service Executive

2 weeks ago


Johor Bahru, Johor, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time
_
CALLING ALL FRESH SCHOOL LEAVERS(SPM) OR FRESH GRADS WANTING TO KICK START YOUR CAREER._

Opportunity to work for a renowned BPO company as an Online customer service executive.

Job Scope:

  • Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
  • Handling customer complains in a calm and collected manner.
  • Deliver worldclass customer service while responding to customer inquiries and concerns.

Requirements:

  • Required language(s): Fluent in English or Bahasa Malaysia.
  • Added advantage for Mandarin speakers.
  • Good verbal and written communication skills.

Why Join Us?

  • Free Shuttle service provided from selected areas
  • Basic + additional allowances
  • Urgent hiring
  • Friendly colleagues & positive work environment

Working Hours:

  • Rotational shifts (Mon
  • Sun)
  • 9 hours working (inclusive 1 hour break)

Job Types:

  • Contracts (24 months)

Salary:
RM2, RM2,600.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Attendance bonus
  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Education:

  • STM/STPM (required)

Language:

  • English and Bahasa (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (required)
  • Overnight Shift (required)


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