Customer Service English+ Bahasa

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersJob Types: Full-time, PermanentSalary: From...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

ob Title: Customer Service Executive - (Bahasa+English) / Only EnglishQualification: Completed with SPM, UEC, ICGSE certificateLanguage: Bahasa +English or English onlyResponsibilities: Proficient in English communication (speaking, reading, writing). Handling all inbound calls related to customer general inquiries, complaints, comments, feedback, and other...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service Bahasa english- Position: Customer Service ExecutiveQualification: Completed with SPM, UEC, ICGSE certificateLanguage: Bahasa Melayu, English Proficiency in English...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Role:Manager -Customer ServiceTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Communication Customer Relations Customer Service Customer Management BPO Voice Process Customer oriented BPO Skills BPO Call center good communication skills International BPO BPO/ITES-...

DESCRIPTIONS Arrange import and export operation and documentation Arrange local and overseas transportation (Sea & Air) Handle correspondence with local or overseas agents Have a good liaise with Shipping companies Daily coordination of operation and customer booking Manage Documentation and Customer Services Dept Familiar with shipping documentation...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

Salary : Basic RM1900 - RM2100 + OT+AllowanceGross Salary :RM3000 ++Company Background : Call Centre (Multinational Company)Job Description: Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer's need. Resolve customer queries efficiently and escalates problems promptly....

Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

RESPONSIBILITIES Teaching and motivating students from children aged 4 to secondary school students. Has a passion for teaching with good knowledge and ability in handling and teaching children and teenagers. Maintaining discipline and order in the classroom, including the required SOPs for social distancing and ensuring that students practise all safety...

Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportation and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Reporting to Customer Service Manager and/ or appointed immediate superior. Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Liaise with customer on their shipment needs and attend to customer inquiries. Open job folders, prepare shipping documents e.g. Consignment Note, D/O, Shipping Note, S.I., Manifest and Customs Form. Prepare shipping notes and delivery order for cargo sending to warehouse / port. Assist in advise and confirm to customer cargoes on board date (send Prealert)....

#JB&KL Hiring Customer Service#Working location:JB Medini/ KL DamansaraSalary range: BasicEnglish/Bahasa>>>RM1,900-RM2,100Mandarin>>>RM3,000-RM3,200Allowance/Subsidy:OT + Midnight (Rotational shifts) + KPI + EPF & Socso etc...Min SPM (Welcome SPM leaver)Basic computer skillsEnglish goodJobscopes:With many different departments5+ days rotational shifts...

Job Position: Customer Service Officer (Fresh Graduate welcomed)Company Background: Airbnb Property ManagementSalary Range: Basic MYR1,900 - MYR3,500Location: Country Darden Danga Bay, Johor BahruBenefit: EPF, SocsoMAIN DUTIES / RESPONSIBILITIES Interacting with walkin customers and providing assistance. Delivering customer support services, including tasks...

_Salary & Benefits_**: EPF & Socso Annual leaves Medical leaves Quarterly staff recognition and appreciation Office Environment Staff recognition and appreciation Free Shuttle Van back and forth to our office- You will play an important role in:_ Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other...

Job Descriptions:Exceeding customer expectation in terms of customer service & accurate information.Working in a team to achieve the required KPI elements and SLA.Requirements:Completed with SPM, UEC, ICGSE certificate.Able to read, speak, write in malay and english language.Good computer literacy.Pay: RM1, RM2,800.00 per monthBenefits: Health insurance...

ROLE AND RESPONSIBILITIES Analyze customer inquiries and customer behavior. To provide first call resolution in an effective and timely manner. To provide a high level of customer service experience when attending to customer's request, inquires and complaints within the turnaround time. To perform investigation as well as define the root cause and validity...