Customer Relations Manager

Ogilvy Public Relations Kuala Lumpur, MalaysiaJob Posted Date: 04/25/2024About Ogilvy:Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the...

Job responsibilities To address all customer complaints / disputes in a timely manner by exploring ways to resolve the issues amicably, and to escalate the issues in a timely manner to higher management when required Monitor customer feedback and identify areas for improvement in the customer service experience Maintain accurate records of customer...

Customer RelationDiscover your true potential and build your career with Griffy Technology. We are looking for capable and driven talents to join us in our passion for progress and grow in start-up ecosystem.Responsibilities Being knowledgeable with our products will enable you to respond to inquiries. Responding promptly to client or customer inquiries....

Job Title:Executive, Customer RelationsReports To:Assistant Manager and Senior Executive, Customer RelationsRole Purpose: Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting. Expected to provide excellent customer support by delivering accurate and timely responses...

Reports To Assistant Manager and Senior Executive, Customer Relations (Feedback Management & Operation)Role Purpose Responsible to assist Assistant Manager and Senior Executive of Customer Relations to perform analysis, data management, monitoring and reporting.Expected to provide excellent customer support by delivering accurate and timely responses to...

Job Descriptions:Analyzes sets of data in order to provide insight along with the objective to increase customer retention and return frequency by collecting and organizing data about customer interactions, making it accessible and actionable for all, and facilitating analysis of that data.Prepares weekly, monthly and yearly reports to monitor the result in...

Ogilvy Public Relations Kuala Lumpur, MalaysiaJob Posted Date: 04/25/2024About Ogilvy:Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the...

We are eager to add a versatile Customer Relations Officer to join our diverse team at Prince Court Medical Centre Sdn Bhd (Official) in Kuala Lumpur.Growing your career as a Full Time Customer Relations Officer is an awesome opportunity to develop excellent skills.If you are strong in critical thinking, analysis and have the right passion for the job, then...

Need to follow up call customers after 2-3 weeks after they service the vehicles. Need to cover all branches Manage incoming calls from Clients in ensuring service is delivered within the required timeframes and to PCCSDB standards of customer service Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching...

Position Overview:Key Responsibilities:- Inquiry Handling: Respond promptly to customer inquiries, complaints, and feedback regarding automotive products, services, pricing, availability, and delivery timelines. Provide accurate information, resolve issues effectively, and escalate complex cases to the appropriate departments or management as needed.- Order...

Position Overview:Key Responsibilities:- Inquiry Handling: Respond promptly to customer inquiries, complaints, and feedback regarding automotive products, services, pricing, availability, and delivery timelines. Provide accurate information, resolve issues effectively, and escalate complex cases to the appropriate departments or management as needed.- Order...

Job DescriptionResponsibilities:Manage day-to-day operations at Counter including:Inventory management: Monitor movement of inventory, order/replenish inventory according to promotions and sales projection.Floor managementPOS/invoicing, self-collection of online purchasesCustomer serviceBooking of in-store facilitiesLead and manage a team of customer service...

Job Descriptions: Manage daytoday operations at Counter including:Inventory management: Monitor movement of inventory, order/replenish inventory according to promotions and sales projection. Floor management POS/invoicing, selfcollection of online purchases Customer service Booking of instore facilities Lead and manage a team of customer service staff to...

Responsibilities: To resolve customer complaint in a prompt and efficient manner. To liaise with relevant departments in solving problem in an effective & timely manner. To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide. To monitor on the status of Customer Feedback Form (CFF ) raised. To ensure all...

Evaluates and resolves product/medical complaints with a particular focus on eye-care and contact lenses worldwide per FDA/ISO requirements. Monitors feedback activity using complaint handling system and SAP to provide complaint resolution and promote customer satisfaction. Provides education, product and service information while ensuring a satisfactory...

OverviewJob ScopeFull Time (On-Site)SalaryRM RM Depending On Experience)Strategic CRM Development Assist in crafting and implementing comprehensive CRM strategies, including annual planning.Data Management Ensure customer data integrity within the CRM system. Oversee the management of member information, including contact details, purchase history,...

Location : Kuala LumpurSalary : RM 5000Responsibilities: Manage daytoday operations. Lead and manage a team of customer service staff to provide excellent service. Incharge of duty roster and performance, providing feedback, coaching, and motivating the team. Be the Brand Ambassador with a strong floor presence, ensuring the team maintain a high standard of...

BenefitsNext to MRT, 5-day week, monthly sales incentive, employees discounts, Performance Bonus, medical claim etcResponsibilities: Manage daytoday operations at Counter including:◦ Inventory management: Monitor movement of inventory, order/replenish inventory according to promotions and sales projection.◦ Floor management POS/invoicing, selfcollection...

Responsibilities Managing and maintaining the CRM system to ensure the CRM system is uptodate, accurate, and accessible to relevant teams which may include data entry, data cleansing, and database management Datadriven mindset with the ability to analyse and interpret marketing data Knowledge and/or experience of marketing automation The ability to identify...

As a Customer Service Officer, you are responsible to:Welcoming residents upon entrance Handle walkin and callin enquiries at reception counter Assist in operations of the building Handle registration counter / helpdesk Assist in distribution of letters / circularsRequirements: 12 years' experience in relevant customer service role Pleasant, helpful &...