Team Member, Front Office
2 weeks ago
- Ensures all guest requests and complaints are handled appropriately adhering to the hotel's general guidelines for service recovery.
- Ensures all opening and closing duties are implemented in accordance with established standards.
- Approves rebates within the amount parameters as specified by the hotel's policies & procedures.
- Ensures the correct implementation of all cashhandling procedures.
- Welcomes all guests at the Front Desk.
- Coordinates with Housekeeping concerning room status and others.
- Checks guest history, arrival list and ensures all routing and special instructions are properly implemented.
- Conducts daily shift briefings.
- Follows up on work and maintains logbook.
Salary:
RM2, RM2,600.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
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