Intern - Technical Support (Apr-sep 2024)

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia SAS Full time
:

Nice to meet you
We're the leader in analytics.

Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling internship coupled with flexibility and world-class employee experience, you'll find it here.

Opportunity

What you will do:


As a passionate problem solver, your regular activities will include evaluating, setting, and managing customer reported problems including escalation activities and communications.

You'll never stop learning and will be encouraged to bring your best to work every day.

You will undergo training on relevant SAS products, learn to provide top-notch support to our clients, and work with a highly capable team within the region.


Required qualifications:

  • You're curious, passionate, authentic, and accountable. These are our values and influence everything we do.
  • Strong communication skills both written and verbal. We're a global company, English is a key.
  • Strong problemsolving skills, with the ability to effectively diagnose and resolve technical issues.
  • Leadership abilities. Your past experiences demonstrate you'll take initiative and go above and beyond the call of duty.
  • You're interested in the future of Analytics and embrace technology.
  • You're a college student enrolled in an accredited program at the end of course. Or, you are a fresh graduate.
  • Target majors include IT, Computer Science, Data Engineering, Software Engineering, Business Computing and similar fields.

Preferred qualifications

  • Basic knowledge of Python, R, SQL, or SAS is preferred.
  • Basic knowledge of cloud computing and container technologies e.g. Azure/AWS, Kubernetes

What you can expect?
We're not about coffee runs or boring busywork. Our internship program is focused on development, culture and community.

We'll help you grow professionally, thrive in an award-winning work environment and make memorable connections with your co-workers and fellow interns.

We provide you with a unique business project and great opportunity to work on the most innovative analytics solutions during your internship.

Besides that, you will have a SAS mentor, a personalized training program, and a tutor who always supports and enables you.


Perks of the job

  • Work with (and learn from) the best. As a SAS intern, you'll get face time with our top executives
  • Free SAS programming training
  • At SAS, flexible work is the norm. Want to work remotely? That's cool. Prefer a hybrid mix of sweatpants and inperson collaboration? That's great, too.
  • Enjoy hackathons, social events and other opportunities to connect + engage.
  • Your wellbeing matters, and that's why we support all dimensions of your wellbeing by offering programs that reduce stress and distractions to help you stay healthy and productive.

Diverse and inclusive
At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference.

Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Our commitment to diversity is a priority to our leadership, all the way up to the top; and it's essential to who we are.

To put it plainly:

you are welcome here.

**Additional Information

  • Technical Support Intern

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SOLS 247 Full time

    ABOUT USSOLS Energy is a solar energy provider and #madetoimpact organization. We help people equip their homes and small businesses with sustainable energy solutions so they can save money while saving the planet. We are involved in every stage of the process from designing and installing solar solutions to providing customers with financing options.ROLE...

  • Intern, Accounting

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TMF Group Full time

    Job no: 571698Work type: InternLocation: Kuala Lumpur, Malaysia, MalaysiaCategories: Client AccountingOffice Location: Kuala LumpurAbout TMF GroupTMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that...

  • Regional Preparedness Technical Advisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia International Federation of Red Cross and Red Crescent Societies Full time

    Vacancy No.S06075Contract TypeNationalApplication Deadline20-Apr-2024Job Posted on05-Apr-2024CountryMALAYSIADuty StationKuala LumpurDuty Station StatusN/ADuration12 monthsAccompanied StatusN/AGradeNational StaffOrganizational Context:The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization,...

  • Fundraising Specialist Intern

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full time

    Job SummaryWe are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson.To be a successful sales development...

  • Technical Support Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NEXUS FINTRADE LIMITED Full time

    Position Objective:The objective of the Technical Support Executive position at Nexus Fintrade Limited is to provide exemplary technical assistance and support to both our clients and internal teams, ensuring the seamless operation of our proprietary software and platforms. As a member of our dynamic team, your goal is to deliver prompt and proficient...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Glints Full time

    We are looking for a Technical Support for our prestigious client in the blockchain and security solutions industry. This is a remote position based in Kuala Lumpur, Malaysia. Key Responsibilities:Providing technical support and handling daily in-bound calls and email enquiries (technical resolution).Proactive in supporting clients' site; deploy, maintain,...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TC Management Services Corporation Sdn Bhd Full time

    Responsibilities:Diagnosing and resolving technical issues reported by customers or end-users.Providing customer support and assistance through various communication channels.Documenting and tracking reported issues, troubleshooting steps, and solutions.Acquiring in-depth product knowledge and staying updated on new features and updates.Collaborating with...

  • L1 Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    _Our client, an International BPO is on the lookout for L1 Technical Support Representatives, who are fluent in Japanese (N3 and above). As a technical support representative, you will be part of a team that helps our client's customers with their enquiries. You will use your system knowledge and customer service skills to provide solutions and guidance to...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MUV SOLUTIONS SDN BHD Full time

    Job Summary:As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, updating asset inventory and user access management.Responsibilities: Provide technical...

  • Intern, Accounting

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TMF Group Full time

    Job no: 571401Work type: InternLocation: Kuala Lumpur, Malaysia, MalaysiaCategories: Client AccountingOffice Location: Kuala LumpurAbout TMF GroupTMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that...

  • Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Verinon Technology Solutions Sdn Bhd Full time

    Job Description (JD)Key Skills / Knowledge and Behaviors (if applicable)Application Services To perform L1/L2 problem investigation problem identification, root cause analysis, solution definition, SIT/UAT and implementation. To thoroughly understand the system design, user requirement and provide impact analysis feedback for any potential system change...

  • Technical Director Rm30k

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Chis International Technical Resources Sdn Bhd Full time

    Technical DirectorKuala LumpurFor an Infrastructure and Building Construction CompanySalary range : Up to RM30,000Age:below 55Working Experience: Minimum 20 yearsReport to: Chief EngineerBased in KL office, 5 working days, 2 years contract."Technical Director is responsible for guiding, supervising, and managing the technical department. The main...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Eunoia CX Sdn Bhd Full time

    Responsibility - Understand a wide variety of technical issues of networking, hardware, and facilities - Diagnosis, troubleshooting and identifying solutions in a timely manner - Deliver the best customer experience by adhering to the Company policies and procedures - Plan and schedule repairs after identifying issues by inspecting buildings and equipment -...

  • P2p Intern, Internal Finance

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia TMF Group Full time

    Job no: 571466Work type: InternLocation: Kuala Lumpur, MalaysiaCategories: Internal FinanceOffice Location: Kuala LumpurAbout TMF GroupTMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia MUV Solutions Sdn Bhd Full time

    Responsibilities: Diagnosing and resolving technical issues reported by customers or endusers. Providing customer support and assistance through various communication channels. Documenting and tracking reported issues, troubleshooting steps, and solutions. Acquiring indepth product knowledge and staying updated on new features and updates. Collaborating with...

  • Technical Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Precision Communication Technology Full time

    Diagnose and troubleshoot technical issues reported by customers. Guide customers through the resolution process, providing stepbystep instructions and explanations. Escalate unresolved issues to the appropriate internal teams, such as engineering or product development, and follow up until resolution. Document customer interactions, including the nature of...

  • Technical Support Specialist

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Full time

    Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

  • Technical Support Specialist

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Full time

    Job Purpose:The Technical Support Engineer Specialist is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires...

  • Technical Support Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Full time

    Job PurposeThe Technical Support Engineer is responsible for providing critical technical support to business partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...

  • Technical Support Engineer

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Full time

    Job PurposeThe Technical Support Engineer is responsible for providing critical technical support to business partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...