Customer Service Call Center Representative

Position: Insurance Call Center Representative:- Salary: RM :- Location: Kuala Lumpur, city center, Jalan Raja Laut.An established insurance company in KL is looking to hire a Call Center Sales Agent Representative.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs...

Job Description: We are seeking a highly skilled and dynamic individual to join our team as a Multilingual Call Center Representative. In this role, you will be responsible for providing exceptional customer service by answering calls, responding to chat inquiries, coordinating with vendors, and assisting both internal and external teams. Additionally, you...

The RoleJoin our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. Handle complaints and provide appropriate solutions. Maintain quality and standards by following company guidelines and policies.Skills & Experience Required Excellent and highly effective verbal and written...

Responsibilities: Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. Provide customers with product...

Role:Customer Service ExecutiveTimings:Night Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice Call centre Operations BPO call...

Job Details: Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls Handling Malaysian/ Singaporean / Australian Market Working in Fintech Industry, mainly related with financial system issue.Location: Kuala Lumpur, Near public transport ( LRT, KTM), 10 mins walking distance only.Working Days: 5 working days,...

Job Details: Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls Handling Malaysian/ Singaporean / Australian Market Working in Fintech Industry, mainly related with financial system issue.Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.Working Days: 6 working days,...

Job Details: Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls Handling Malaysian/ Singaporean / Australian Market Working in Fintech Industry, mainly related with financial system issue.Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.Working Days: 6 working days,...

Requirements Good communication in Malay & English Mandarin speaker are welcome Excellent telephone etiquette (professional, confident and patient)Additional advantage: PCEIA [Pre Contract Examination for Insurance Agents] PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance Examination]Responsibility Call center for...

Position: Telemarketer-Insurance Call Center:- Salary: RM :- Location: City center, Kuala Lumpur.IntroductionAn established group of insurance companies in Kuala Lumpur is looking to hire Telemarketers at their Call Center.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and...

Job Description Customer Service (Banking)Title : Customer ServiceJob Level : Entry LevelIndustry : BankingContract : 6 month duration (Renewable and Potential to be converted as Fixed Termbased on performance)Position Overview:As a Junior Banking Customer Service representative, you will be the first point of contact forour valued customers. Your primary...

Vacancy: Customer Service Representative - Japanese Speaker (JLPT N1)Location: Kuala Lumpur, MalaysiaSalary: RM KPI Bonus (Negotiable)Language: Japanese + English (Local Malaysian or other nationality who can join ASAP)Timing: Day Shifts between 9 AM - 9 PM (Monday - Sunday) Rotational week offMin Requirement: CS experience is required. (CS Airlines or Any...

Position: Telemarketer-Insurance Call Center:- Salary: RM :IntroductionAn insurance company in KL is looking to hire Telemarketers for their Call Center.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs Telemarketer, your role is to manage and close sales of the...

Customer Service RepresentativeKey Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers always. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions....

Position - Customer Service Agent - Call Center - Inbound CallsWorking Location -Bangsar SouthWorking hours rotation shifts, Monday - Sunday, 5 working days & 2 off daysBasic Salary - From 2,200- RM 3,000- Based on highest qualification + relevant working experience.Fixed Monthly Attendance Allowance - RM200Responsibilities:Primarily handle inquiries from...

Assisting customer/vendor with professional communication skills in English and Bahasa Malaysia. Good critical thinking, to understand issues and make decision. Able to self evaluate and monitor performance by following company's KPI. Able to work under stress and pressure working environment. This includes during assisting customer, and following...

As the Call Center Operations Manager, you will be responsible for overseeing the daily operations of our call center, ensuring smooth and efficient performance. You will manage a team of call center agents, monitor performance metrics, and implement strategies to improve customer service and productivity.Responsibilities: Manage daytoday operations of the...

MPS Services Customer Service RepresentativeKuala Lumpur - MalaysiaCustomer Service RepresentativeTechnology | ManufacturingMissionThe Customer Service Representative is responsible for providing and maintaining updated information for customers.ResponsibilitiesThese responsibilities are activities that correspond to the metro stops and key processes.Invoice...

MPS Services Customer Service RepresentativeKuala Lumpur - MalaysiaCustomer Service RepresentativeTechnology | ManufacturingMissionThe Customer Service Representative is responsible for providing and maintaining updated information for customers.ResponsibilitiesThese responsibilities are activities that correspond to the metro stops and key processes.Invoice...

Job DetailsEnquiries Management Answer calls and handle inquires/requests in a courteous, professional manner with predefined answers/resources ensuring high customer satisfaction. Identify interactions containing adverse events and/or product quality complaints and handle these in accordance with applicable processes and procedures. Record all interactions...