Customer Service Inbound Call Center

Job Details: Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls Handling Malaysian/ Singaporean / Australian Market Working in Fintech Industry, mainly related with financial system issue.Location: Kuala Lumpur, Near public transport ( LRT, KTM), 10 mins walking distance only.Working Days: 5 working days,...

Job Details: Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls Handling Malaysian/ Singaporean / Australian Market Working in Fintech Industry, mainly related with financial system issue.Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.Working Days: 6 working days,...

Attended inbound calls from customers Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. Provide excellent and highquality service in a timely and professional manner. Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently to...

Position - Customer Service Agent - Call Center - Inbound CallsWorking Location -Bangsar SouthWorking hours rotation shifts, Monday - Sunday, 5 working days & 2 off daysBasic Salary - From 2,200- RM 3,000- Based on highest qualification + relevant working experience.Fixed Monthly Attendance Allowance - RM200Responsibilities:Primarily handle inquiries from...

Position: Insurance Call Center Representative:- Salary: RM :- Location: Kuala Lumpur, city center, Jalan Raja Laut.An established insurance company in KL is looking to hire a Call Center Sales Agent Representative.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs...

Company Overview:Our client is a leading global insurance provider in Malaysia, seeking an Inbound Contact Center Executive to join their team. Provide exceptional customer service via inbound calls. Deliver polite, professional, and accurate responses. Manage customer expectations and resolve issues promptly. Collaborate with departments to address customer...

CALL CENTER EXECUTIVE INBOUND AND OUTBOUNDCUSTOMER SERVICE TELE-SALES TELE-MARKETER TELE-COLLECTOR TELE-SURVEYORLocation near LRT Station in Kuala Lumpur (just 10 mins walking distance)Normal Working Days: Monday - JumaatNormal Working Hours: 8.30am - 6.30pmRequirement: SPM with slip / DIPLOMA / DEGREE / MASTER NO EXPERIENCE CAN JOIN CAN START IMMEDIATELYJob...

JOB SCOPE: Professionally Interact with Astro customers via inbound call to provide information and assistance Escalated complaints or requests via Service Requests & Trouble TicketsREQUIREMENTS: Minimum Qualification SPM/O-Level with at least 2 years working experience in customer service. Diploma with 6 months working experience in customer service. Fresh...

Position: Telemarketer-Insurance Call Center:- Salary: RM :- Location: City center, Kuala Lumpur.IntroductionAn established group of insurance companies in Kuala Lumpur is looking to hire Telemarketers at their Call Center.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and...

Position:Inbound Call Centre ExecutiveWorking Location: Kuala Lumpur / Petaling Jaya (_Walking Distance to Train Station_)Working Hours:Monday - Friday _(Staggered Working Hours in between 8 AM to 9 PM - 8 Hours Working with 1 Hour break)_Employment Type: 3 Months Contract (renewable/convertible to Permanent based on Performance)Reporting Date: 21st August...

Team Leader Contact Center, Customer Service InboundBangsar South, Kuala LumpurWorking HoursShift hours 24x- rotational shift5 working days and 2 off days in a weekSalary from RM4,000- RM6,000Key Accountabilities Responsibilities of the Operations Management Assist the leadership team in managing the overall operations of the contact center. Work with the...

Position: Telemarketer-Insurance Call Center:- Salary: RM :IntroductionAn insurance company in KL is looking to hire Telemarketers for their Call Center.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs Telemarketer, your role is to manage and close sales of the...

URGENT HIRINGFRESH GRADUATESMASTER DEGREE, BACHELOR DEGREE, DIPLOMA with no experienceSPM No Experience also can applyLocation at KUALA LUMPUR, near PUBLIC TRANSPORT (LRT, / BUS only 5 mins walking)- 100% INBOUND CALL:- NO SALES & OUTBOUND:- No Night Shift.ROTATIONAL WORKING DAYS & SHIFTMONDAY - SUNDAY (5 ROTATIONALL DAYS, 2 OFF DAYS)ROTATIONAL SHIFT HOUR (8...

URGENT HIRINGFRESH GRADUATESMASTER DEGREE, BACHELOR DEGREE, DIPLOMA with no experienceSPM No Experience also can applyLocation at KUALA LUMPUR, near PUBLIC TRANSPORT (LRT, only 5 mins walking)- 100% INBOUND CALL:- NO SALES & OUTBOUND:- No Night Shift.ROTATIONAL WORKING DAYS & SHIFTMONDAY - SUNDAY (5 ROTATIONALL DAYS, 2 OFF DAYS)ROTATIONAL SHIFT HOUR (8...

Job Description (Handling Singapore Customers) Job Purpose:The incumbent is responsible to provide an efficient and a high-quality telephone service by reaching out to customers (agents and policyholders) to enroll for the recurring payment. To assist both on inbound and outbound call enquiries. To achieve the following deliverables as a team: Financial –...

Position:Inbound Call Centre ExecutiveIndustry: InsuranceLocation: Tun Razak Exchange, Kuala Lumpur (Nearby MRT TRX station)Employment Type:12-Months Contract (renewable/conversion to Permanent based on performance)Working Days/ Hours: Monday to Friday / 8.30 am to 6.00 pmSalary: Up to RM 3,200 (based on education level and call centre experiences)Other...

Position : Customer Service Inbound ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: 1st August 2023 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) + OT Attracts potential customers by answering product and service questions; suggesting information about...

DUTIES AND RESPONSIBILITIES: Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance Escalated complaints or requests via Service Requests & Trouble Tickets Crossselling of all products and services including all upgrades for product & packages Spingating...

Customer Support (Call Center Role)Location: Bangkok Thailand.Salary: : 52,000 THBJoining Date : 30th OctoberEducation: Bachelor's DegreeJob Description:Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs') Clarify customer requirements; probe for understanding, use...

Responsibilities: Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. Provide customers with product...