Team Leader- Call Center, Inbound

About UsWe have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.In this Role, you'll get to Compete the...

About UsWe have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.**IntroductionIn this Role, you'll get to...

Attended inbound calls from customers Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. Provide excellent and highquality service in a timely and professional manner. Ensure KPIs targets (e.g. customer satisfaction index, first call resolution, productivity) are met consistently to...

Role:Team LeaderTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Team Leader Location BangkokSalary - 77k THBNative ThaiJLPTN1Role & Responsibilities: Ensure agent adherence to policies for attendance, established procedures etc. Help team members reach...

Job Details: Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls Handling Malaysian/ Singaporean / Australian Market Working in Fintech Industry, mainly related with financial system issue.Location: Kuala Lumpur, Near public transport ( LRT, KTM), 10 mins walking distance only.Working Days: 5 working days,...

Position: Insurance Call Center Representative:- Salary: RM :- Location: Kuala Lumpur, city center, Jalan Raja Laut.An established insurance company in KL is looking to hire a Call Center Sales Agent Representative.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs...

CALL CENTER EXECUTIVE INBOUND AND OUTBOUNDCUSTOMER SERVICE TELE-SALES TELE-MARKETER TELE-COLLECTOR TELE-SURVEYORLocation near LRT Station in Kuala Lumpur (just 10 mins walking distance)Normal Working Days: Monday - JumaatNormal Working Hours: 8.30am - 6.30pmRequirement: SPM with slip / DIPLOMA / DEGREE / MASTER NO EXPERIENCE CAN JOIN CAN START IMMEDIATELYJob...

Company Overview:Our client is a leading global insurance provider in Malaysia, seeking an Inbound Contact Center Executive to join their team. Provide exceptional customer service via inbound calls. Deliver polite, professional, and accurate responses. Manage customer expectations and resolve issues promptly. Collaborate with departments to address customer...

Position - Customer Service Agent - Call Center - Inbound CallsWorking Location -Bangsar SouthWorking hours rotation shifts, Monday - Sunday, 5 working days & 2 off daysBasic Salary - From 2,200- RM 3,000- Based on highest qualification + relevant working experience.Fixed Monthly Attendance Allowance - RM200Responsibilities:Primarily handle inquiries from...

Job Details: Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls Handling Malaysian/ Singaporean / Australian Market Working in Fintech Industry, mainly related with financial system issue.Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.Working Days: 6 working days,...

Job Details: Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls Handling Malaysian/ Singaporean / Australian Market Working in Fintech Industry, mainly related with financial system issue.Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.Working Days: 6 working days,...

Position: Telemarketer-Insurance Call Center:- Salary: RM :- Location: City center, Kuala Lumpur.IntroductionAn established group of insurance companies in Kuala Lumpur is looking to hire Telemarketers at their Call Center.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and...

Position:Inbound Call Centre ExecutiveWorking Location: Kuala Lumpur / Petaling Jaya (_Walking Distance to Train Station_)Working Hours:Monday - Friday _(Staggered Working Hours in between 8 AM to 9 PM - 8 Hours Working with 1 Hour break)_Employment Type: 3 Months Contract (renewable/convertible to Permanent based on Performance)Reporting Date: 21st August...

Position: Telemarketer-Insurance Call Center:- Salary: RM :IntroductionAn insurance company in KL is looking to hire Telemarketers for their Call Center.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs Telemarketer, your role is to manage and close sales of the...

Position:Inbound Call Centre ExecutiveIndustry: InsuranceLocation: Tun Razak Exchange, Kuala Lumpur (Nearby MRT TRX station)Employment Type:12-Months Contract (renewable/conversion to Permanent based on performance)Working Days/ Hours: Monday to Friday / 8.30 am to 6.00 pmSalary: Up to RM 3,200 (based on education level and call centre experiences)Other...

Job Scope: Lead and guide the telemarketers towards achieving set target and goals. Monitor, organizing and coaching team on a daytoday basis, includes call listening (in Mandarin) Handle escalated calls, complaints, questions and queries as necessary. Document reports on each team member's performance and targets. Submit monthly scorecards for incentives...

Call center supervisor is required to lead a team of telephone interviewers to ensure the project requirements and timeline are met.Requirements: Preferably 2 years working experience in call center Possess minimum diploma or higher Possess own transport Ambitious and able to work in a team Familiar with Microsoft Office, Microsoft Excel etc. Basic IT...

Requirements: Diploma or Degree holder in Management or training in team leading is a plus. Proven work experience as a team leader or supervisor. Excellent communication and leadership skills. A patient, responsible, discipline and empathetic attitude. Strong time management and organizational skills. Adaptability and flexibility. Comfortable working in...

Requirements- English fluency [Mandatory]: Minimum Diploma holder- MUST at least 3 years to 4 years' experience in call centre industry Minimum one year experience in supervisory roles Basic excel knowledge Compulsory to work in night shiftJob Scope Manage the daytoday performance of the Contact Centre Operations to deliver a bestinclass service, meeting or...

Requirements Good communication in Malay & English Mandarin speaker are welcome Excellent telephone etiquette (professional, confident and patient)Additional advantage: PCEIA [Pre Contract Examination for Insurance Agents] PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance Examination]Responsibility Call center for...