Team Leader, Call Center

About UsWe have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world's leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.In this Role, you'll get to Compete the...

Team Leader Contact Center, Customer Service InboundBangsar South, Kuala LumpurWorking HoursShift hours 24x- rotational shift5 working days and 2 off days in a weekSalary from RM4,000- RM6,000Key Accountabilities Responsibilities of the Operations Management Assist the leadership team in managing the overall operations of the contact center. Work with the...

Job Scope: Lead and guide the telemarketers towards achieving set target and goals. Monitor, organizing and coaching team on a daytoday basis, includes call listening (in Mandarin) Handle escalated calls, complaints, questions and queries as necessary. Document reports on each team member's performance and targets. Submit monthly scorecards for incentives...

Call center supervisor is required to lead a team of telephone interviewers to ensure the project requirements and timeline are met.Requirements: Preferably 2 years working experience in call center Possess minimum diploma or higher Possess own transport Ambitious and able to work in a team Familiar with Microsoft Office, Microsoft Excel etc. Basic IT...

Requirements: Diploma or Degree holder in Management or training in team leading is a plus. Proven work experience as a team leader or supervisor. Excellent communication and leadership skills. A patient, responsible, discipline and empathetic attitude. Strong time management and organizational skills. Adaptability and flexibility. Comfortable working in...

Requirements- English fluency [Mandatory]: Minimum Diploma holder- MUST at least 3 years to 4 years' experience in call centre industry Minimum one year experience in supervisory roles Basic excel knowledge Compulsory to work in night shiftJob Scope Manage the daytoday performance of the Contact Centre Operations to deliver a bestinclass service, meeting or...

Requirements Good communication in Malay & English Mandarin speaker are welcome Excellent telephone etiquette (professional, confident and patient)Additional advantage: PCEIA [Pre Contract Examination for Insurance Agents] PCIL [Pre Contract Examination for Life Insurance Agents and Investment-Linked Life Insurance Examination]Responsibility Call center for...

Job Highlights Walking distance from LRT station Exposure to listed MNC, great and clear career path Young and vibrant working environmentResponsibilities Familiarize and continuously optimize all aspects of the telemarketing/call center process, including team building and team management; Continuously summarize and identify customer needs, convert...

Role:Team LeaderTimings:Flexible (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Japanese language Team Leader Location BangkokSalary - 77k THBNative ThaiJLPTN1Role & Responsibilities: Ensure agent adherence to policies for attendance, established procedures etc. Help team members reach...

WE ARE FOCUSED ON RECRUITING FEB23 (26 FEB 23) & MARCH (11 MARCH) ONLY Nature of Business: Global Ecommerce contact center_ Location: Jalan Raja Chulan, Kuala Lumpur_Working Days: 5 days & 9 hours including break | Shift rotational_ Salary package: RM2,400 + Fix Allowance. + KPI Allowance_- **Must be good experience in Call Center & E-commerce Knowledge_-...

Responsibilities: Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information. Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. Provide customers with product...

Position: Insurance Call Center Representative:- Salary: RM :- Location: Kuala Lumpur, city center, Jalan Raja Laut.An established insurance company in KL is looking to hire a Call Center Sales Agent Representative.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs...

**30 KEKOSONGAN KEMASUKAN SEGERA**- **LOKASI: Kuala Lumpur (Menara Mercu 2) & Petaling Jaya (Seksyen 13)**:- **WAKTU BEKERJA: ISNIN - JUMAAT**:- **GAJI ASAS/BASIC SALARY: SEHINGGA RM KOMISYEN SEHINGGA RM RM 4000****SKOP KERJA**- Kerja dalam pejabat sahaja (tidak perlu berjumpa pelanggan)- Hanya menghubungi pelanggan institusi kewangan yang disediakan-...

Position: Telemarketer-Insurance Call Center:- Salary: RM :- Location: City center, Kuala Lumpur.IntroductionAn established group of insurance companies in Kuala Lumpur is looking to hire Telemarketers at their Call Center.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and...

Call Center / Tele-MarketingEasy job scope.Training provided.Age 20 and above.Good communication skills.Indoor working environment.Full-Time / Part-Time / Fresh graduate / Housewife / Retirees / College Student / Internship.Preferably can start immediate is added advantagePlease call to arrange an interview appointment.Office Located at: Menara K1, Jalan...

Position: Telemarketer-Insurance Call Center:- Salary: RM :IntroductionAn insurance company in KL is looking to hire Telemarketers for their Call Center.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs Telemarketer, your role is to manage and close sales of the...

As the Call Center Operations Manager, you will be responsible for overseeing the daily operations of our call center, ensuring smooth and efficient performance. You will manage a team of call center agents, monitor performance metrics, and implement strategies to improve customer service and productivity.Responsibilities: Manage daytoday operations of the...

WE ARE FOCUS ON RECRUITING FOR DECEMBER 2023 ONLY (IMMEDIATELY START) Nature of Business: Global Ecommerce contact center_ Location: Jalan Raja Chulan, Kuala Lumpur_Working Days: 5 days & 9 hours including break | Shift rotational_ Salary package: RM2,400 + Fix All. + KPI All. + Attendance All._- ** Must be good experience in Call Center & E-commerce...

Job Description: We are seeking a highly skilled and dynamic individual to join our team as a Multilingual Call Center Representative. In this role, you will be responsible for providing exceptional customer service by answering calls, responding to chat inquiries, coordinating with vendors, and assisting both internal and external teams. Additionally, you...

Assisting customer/vendor with professional communication skills in English and Bahasa Malaysia. Good critical thinking, to understand issues and make decision. Able to self evaluate and monitor performance by following company's KPI. Able to work under stress and pressure working environment. This includes during assisting customer, and following...