Inbound Call Customer Service Executive
1 week ago
JOB SCOPE:
- Professionally Interact with Astro customers via inbound call to provide information and assistance
- Escalated complaints or requests via Service Requests & Trouble Tickets
REQUIREMENTS:
- Minimum Qualification
- SPM/O-Level with at least 2 years working experience in customer service. Diploma with 6 months working experience in customer service. Fresh graduate with Degree are encouraged to apply.
Experience in call center customer service roles is desirable.
Working Location:
Plaza Sentral, KL sentral
Working Hours ~ Rotational Shift Monday - Sunday (2 days off) - 9am to 6pm, 10am to 7pm, 11am to 8pm, 12pm to 9pm
Salary Package
- Basic up to RM2800 + RNR RM200
- Terms and conditions applies
Upon confirmation of your employment you will get an additional confirmation bonus of
RM3, 500 (full amount) and basic salary will kick off full amount based on approval
-
Rewards and Recognition Allowance of RM200 based on attendance & performance
Intake » 014th Nov, 2023
Job Types:
Full-time, Contract
Contract length: 12 months
Salary:
RM2, RM2,800.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Rotational shift
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Overtime pay
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
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