Inbound Call Customer Service Executive

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia SRG Asia Pacific Sdn. Bhd. Full time

JOB SCOPE:

  • Professionally Interact with Astro customers via inbound call to provide information and assistance
  • Escalated complaints or requests via Service Requests & Trouble Tickets

REQUIREMENTS:

  • Minimum Qualification
  • SPM/O-Level with at least 2 years working experience in customer service. Diploma with 6 months working experience in customer service. Fresh graduate with Degree are encouraged to apply.
-
Experience in call center customer service roles is desirable.

Working Location:
Plaza Sentral, KL sentral

Working Hours ~ Rotational Shift Monday - Sunday (2 days off) - 9am to 6pm, 10am to 7pm, 11am to 8pm, 12pm to 9pm

Salary Package

  • Basic up to RM2800 + RNR RM200
  • Terms and conditions applies
- your salary will be paid RM 1,800 during 5 months probation period.

Upon confirmation of your employment you will get an additional confirmation bonus of
RM3, 500 (full amount) and basic salary will kick off full amount based on approval
-
Rewards and Recognition Allowance of RM200 based on attendance & performance

Intake » 014th Nov, 2023

Job Types:
Full-time, Contract

Contract length: 12 months

Salary:
RM2, RM2,800.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Attendance bonus
  • Overtime pay

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)


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