Import Customer Service

Responsible to forwarding related matters in order to meet the Customer demands. Ensure the "On Time Delivery" for import and export are meeting Customer requirements. Coordinate the import export operations, customs clearance, delivery, pickup and warehousing. Well versed in handling Customs clearance operation including EDI data entry (K1, K2, K3,K8, K9,...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Requirements: With 1+ years of handson experience in the fintech or blockchain industry. Ability to articulate issues or problems to internal departments. Knowledge of blockchain would be an advantage. The ability to communicate in Mandarin would be an advantage. Good and positive attitude with a keen interest in learning.Responsibility Deliver fair outcome...

DESCRIPTIONS Arrange import and export operation and documentation Arrange local and overseas transportation (Sea & Air) Handle correspondence with local or overseas agents Have a good liaise with Shipping companies Daily coordination of operation and customer booking Manage Documentation and Customer Services Dept Familiar with shipping documentation...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Reporting to Customer Service Manager and/ or appointed immediate superior. Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Reporting to Customer Service Manager and/ or appointed immediate superior Attend to customers complaints and find solutions to all complaints. To ensure that all daily transportations and shipments are scheduled to customers' needs. To coordinate with all related parties inclusive of customers ensuring shipments in order. To ensure that opening and closing...

Reporting to Customer Service Manager and/ or appointed immediate superiorAttend to customers complaints and find solutions to all complaints.To ensure that all daily transportations and shipments are scheduled to customers' needs.To coordinate with all related parties inclusive of customers ensuring shipments in order.To ensure that opening and closing of...

_Salary & Benefits_**: EPF & Socso Annual leaves Medical leaves Quarterly staff recognition and appreciation Office Environment Staff recognition and appreciation Free Shuttle Van back and forth to our office- You will play an important role in:_ Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other...

Responsibilities: Responsible of all related daily counter works (interview customer, update info, collection payment, etc). Prepare and maintain document ,records files Issue receipt and invoice Received customers feedback and incoming calls Responsibility for indoor sales operation, product promotion sales and customer service, sales documentation....

Responsibilities: Responsible of all related daily counter works (interview customer, update info, collection payment, etc). Prepare and maintain document ,records files Issue receipt and invoice Received customers feedback and incoming calls Responsibility for indoor sales operation, product promotion sales and customer service, sales documentation....

Responsibilities: Customer Interaction: Greet customers in a friendly and professional manner. Address customer inquiries, concerns, and complaints promptly and courteously. Provide accurate information regarding driving courses, schedules, fees, and other relevant details. Assist customers in scheduling driving lessons, theory classes, and tests. Maintain a...

ustomer Pricing Enter and maintain pricing and customer details in appropriate systems.Verify customer pricing and terms of sale and maintain customer quotations, summary bill ing setup and rebates in ERP system.Communicate with Sales group to ensure customer pricing and requirements are understood and correctly input into OPUS Price Offer Management system...

customer service with at least 2 years experience in freight forwarding.Procurement & Strategic Sourcing Partner. To provide customer the best solution to help them in cost saving and to minimize downtime. To supply goods and services to customer timely and accurately. To provide customer customer services and advise professionally. Labour Supply Supply...

Responsibilities:Customer Pricing Enter and maintain pricing and customer details using SAP system. Verify customer pricing, terms of sales, maintain quotations, preparing billing in SAP system. Communicate with Sales department to ensure customer pricing and requirements are correctly maintain in the SAP system.Order Management Input accurate customer order...

Manage logistics, specifically in the areas of Sea & Air Import / Export job planning Vendor & Client.Education:Officer : STPM or DiplomaExecutive : Degree & aboveJob Type: PermanentSalary: RM2, RM3,500.00 per monthBenefits: Additional leave Free parking Maternity leave Opportunities for promotionSchedule: Day shiftSupplemental pay types: 13th month salary...

Job Highlights: Friendly Working Environment Attractive PackageBetter Career Advancement Job Description: Co ordinate with customer/vendor to follow up for booking status.Handle for haulage/transport arrangement.Update shipment status & required information to customer.Follow up CIPL details & preparing related documents for custom clearance purpose ...

**_責任_**- 為我們的客戶提供公平的結果並確保服務品質到位。- 積極與內部部門分享客戶回饋,改善客戶體驗。- 正面回應從社群媒體收到的回饋。- 與內部團隊合作,確保所有產品的售前和售後服務到位。**_要求_**- 擁有 1 年以上金融科技或區塊鏈產業的實務經驗。-...

要求- 擁有1年以上金融科技或區塊鏈產業的實務經驗。- 熟悉專業的英文電子郵件寫作。- 能夠向內部部門闡明問題或問題。- 了解區塊鏈將是一個優勢。- 能夠用國語溝通將是一個優勢。- 良好正面的態度,對學習有濃厚的興趣。責任-...