IT Technical Support Officer

2 weeks ago


Ipoh, Perak, Malaysia SNS Network (M) Sdn Bhd Full time

Responsibilities:

  • Provide client support and technical issue resolution on products and services.
  • Knowledge in troubleshooting hardware and software.
  • Identify and correct or advise, on operational issues in client computer systems.
  • Diagnose/troubleshoot and repair computer devices, software installation, assemble PC.
  • Required to perform onsite service at clients' locations.
  • To undertake anyhoc assignments as and when required.

责任:

- 提供有关产品和服务的客户支持和技术问题解决方案
- 具有对硬件和软件进行故障排除的知识
- 确定和纠正或建议客户端计算机系统中的操作问题
- 需要在客户所在地执行现场服务
- 自我开创,负责任,具有良好的分析能力
- 具备良好的沟通和技术能力,包括咨询技巧和面向客户的技巧
- 主动,快速学习和自信
- 能够独立工作,承担全部责任并在最低限度的监督下加班

Requirements:

  • Required language(s): Chinese, English, Bahasa Malaysia.
  • Fresh graduates are welcome to apply.
  • A selfstarter, responsible, analytical with goodattitude.
  • Possess good communication and technical skills with consultative skills as well as customeroriented skills.
  • Initiative, fast learner and confident.
  • Able to work extra hours, independently, full responsibility and with minimum supervision.
  • Applicants must be willing to work in IPOH.

任职要求:

- 申请者必须至少具有文凭,高级/更高/研究生文凭,学士学位,研究生文凭,专业学位,工程(计算机/电信),计算机科学/信息技术,科学技术或同等学历

- 要求的语言:英语,马来语

- 首选语言:中文

- 具备领导能力
- 良好的人际交往和沟通能力
- 良好的概念,分析和解决问题的能力
- 申请人必须愿意在霹雳州怡保工作
- 专门从事IT /计算机的初级主管-硬件或同等学历首选

Benefits:

  • Basic salary+ Allowances
  • Employee Shares Option Scheme (ESOS)
  • Overtime Claim
  • KPI Rewards
  • EPF, Socso &EIS
  • Annual Leave/ Medical Leave/ Medical Claim
  • Staff Purchase Scheme
  • Product Training
  • Salary Review
  • Twice per year

福利:

- 基本工资+津贴

  • ESOS
- 加班费

  • EPF, SOCSO和 EIS
- 年假/病假/医疗索赔
- 员工购买公司产品计划
- 产品培训
- 薪资评估 - 每年两次

Job Type:
Permanent

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Technical: 1 year (preferred)

Language:

  • English (preferred)
  • Bahasa Melayu (preferred)
  • Mandarin (preferred)
  • Tamil (preferred)

Location:

  • Ipoh (preferred)

Willingness to travel:

  • 25% (preferred)

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