Customer Operations and Support Team Lead

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our customer's...

About the Role Working manager position, with both leadership and some production responsibilities Primarily responsible for delivering accurate, timely service to the UW and business teams, as well as other services that support the processes for assigned geographic areas (South East Asia) and product lines (mainly Property and Casualty) of assigned team...

Team Lead Insurance Operations Role Lead and manage a team of insurance operations professionals, ensuring high performance and productivity. Oversee daytoday operations and ensure compliance with established policies and procedures. Develop and implement strategies to improve operational efficiency and effectiveness. Provide guidance and support to team...

Requirements:Team Leadership: Inspire and empower a team of customer service representatives, guiding them towards success. Set clear performance goals, provide regular feedback, and conduct performance evaluations to drive continuous improvement. Cultivate a positive and collaborative team environment that fosters growth and teamwork.Customer Relationship...

About NCRNCR Corporation (NYSE:NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.Job Description SummaryThe Retail Desk Lead is...

Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear from...

Role & Responsibilities: Delivery excellent customer support & services and offering patient assistance at all times. Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses). Deliver customers support & services effectively through active communications. Meet and exceed all key...

Achieve total zone's project KPIs Monitor team members execution and compliances to standards required Responsible for team members visitation planning and scheduling Monitor and track daily activities of team members: NUC Recruitment, Sales Achievement, Attendance, OOS, Competitor tracking & etc. Support team members in NUC recruitment & sales achievement...

Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Officer to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear from...

If you are looking to excel and make a difference, take a closer look at usOverviewThe Team Lead - Product Development is responsible to lead the team in the development, implementation and management of new and existing non-trade product(s) / financing program(s). This includes conducting reviews, enhancements, periodic market research and engaging relevant...

Looking for Senior position in Accounting, must have 4-5 years experienceMust have audit experience, administer multiple entities is preferred.Responsibilities: Perform system monthly bank reconciliation Multiple companies account management Download and or data entry credit card transactions Record payroll entries Prepare adjusting entries Research and...

DepartmentBusiness Development and Partnerships- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim...

Role OverviewWe are seeking a highly motivated and detail-oriented Operations Lead to join our Customer Success Team. As the Operations Lead, you will play a pivotal role in optimizing the efficiency and effectiveness of our customer success operations. You will be responsible for streamlining processes, implementing best practices, and ensuring seamless...

About us:Here at Wonders we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our platform. In-turn empowering them to focus on creating a better experience for their customers...

The role of the Operations Team Lead is to work with the SEA Operations Services Director and SEA Operations Senior Director to deliver high quality operations services.The key aspects of this role which is fast paced covers the following areas:Oversee all aspects of operations for Kuala Lumpur Office Ultimate responsibility of the Executive Assistants,...

Team Lead Customer Due Diligence Operations (CDD)Job Descriptions: Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation. Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and...

Manages a team of associates responsible for the "Order to Cash" process, via phone, email and e-commerce Collaborates with customers, sales, operations and supply chain to ensure accurate and timely information is provided in response to all customer inquiries. Partners with sales and customer service representatives to satisfy customer needs Serves as the...

WHAT YOU'LL DOThe role of the Operations Team Lead is to work with the SEA Operations Manager and SEA Operations Director to deliver high quality operations services.The key aspects of this role which is fast paced covers the following areas: Oversee all aspects of operations for KL Office Ultimate responsibility of the Executive Assistants, Business Support...

Develop and implement sales strategies to drive revenue growth for the company.Identifying new business opportunities, Building and maintaining relationships with key clients, and leading a team of sales professionals to achievetargets.Oversee and coordinate the sales operations of a team within the organization.Developing and implementing strategies to...

Develop, follow, and enhance risk management policies and procedures within the designated risk jurisdiction. Collaborate closely with the dealing and liquidity teams to effectively assess and manage operational risks. Serve as a technical liaison to stakeholders and various departments within the firm, providing clear and concise answers to complex queries....