Korean Native Customer Support mobility Project

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time
Hi Korean Native job seekers

Application form link:

- ______________

Position:
Korean Customer Support [Mobility Project]


Company Background:
BPO company

Location:
Kuala Lumpur, Malaysia

Employment Type:
Permanent

Salary: 2,550,000 KRW - 3,000,000 KRW per month

(≒RM8, ,000 per month + night allowance)

Responsibilities:

-
Customer Interaction Ownership: Demonstrate ownership of every customer interaction to achieve successful first-time resolution on all contacts.
-
Problem Resolution: Address issues related to Mobility Services, including refunds, amendments, exchanges, ID problems, system issues, and more.

  • Uphold a high level of professionalism while delivering competent customer service in the Korean language.

Requirements:

  • Strong attention to detail and the ability to work independently.
  • Native fluency in Korean and excellent written and verbal communication skills in English.

Working hour

  • Work Days: Monday to Sunday
Shift Rotation: 5 days a week
Work Hours: 24/7 rotation shift
Working Days: 5 days per week

Benefits:

  • Oneway air ticket to Malaysia.
  • Hotel accommodation for 14 days upon arrival.
  • Medical package
Shunta Takai / EPS Consultants

Pay:
RM8, RM10,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus


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