Customer Service Clerk

1 week ago


Semenyih, Selangor, Malaysia TERUS MAJU SERVICES SDN BHD Full time
Duties and Responsibilities : 1. Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers. 2. To prepare job order and quotation. 3.

To in-charge in customer complaint, quality problem solving activities and works with manufacturing/ maintenance department by implementing effective corrective and preventive measures for continual improvement.

4. To be responsible for the customer service and quality control functions of the company. 5.

To ensure the preparation and submission of all necessary schedules, reports and statistics accurately and timely to management and other user departments.

6. To maintain and keep proper records of all relevant documentations. 7. To ensure good housekeeping and safety in the department. 8.

To assist in the establishment, implementation and maintenance of a quality management system in accordance to the requirement of ISO Any other duties and responsibilities as a0ssigned by superior from time to time.


Job requirements:

  • At least 2 years of relevant experience however fresh graduates are encouraged to appl.
  • Computer literate in Word, Excel.
  • Good communication skills and outgoing personality.
  • Can start work immediately.
VISION To become World Accreditation Coach Builder.

To become One Stop Service Centre that includes Coach Builder of Chassis & body, Heavy Vehicle Maintenance and Bus Transportation Services.

To enhance local market share and penetrate ASEAN market.

MISSION To continuous enhance the design and quality of products; To ensure the quality, safety, comfort and professional of services.

COMPANY POLICY We promise to provide high quality, the best services and excellent products to enhance customers' satisfaction; customer number one.

STPM / A Level or Equivalent
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