Customer Services

1 week ago


Semenyih, Selangor, Malaysia BabyPian HQ Full time

Job Responsibility

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Review warranty claims / prior approvals in line with the warranty and policy guidelines.
  • Respond to and resolve any warranty claim.

Job Requirement

  • Minimum 1 Year(s) of working experience.
  • Effective written and verbal communication skills.
  • Comfortable using computers.
  • A positive learning and working attitude.
  • Ability to work well under pressure.
  • Teamwork skills.

Benefits

  • Allowance food and transport
  • EPF, EIS and SOCSO
  • Overtime pay
  • Performance bonus
  • Birthday bonus
  • Working hours: 9:00am to 6:00pm (including hour lunch break)
-
LUNCH IS PROVIDED
Based in _
Eco Majestic, Semenyih._

Job Types:
Full-time, Permanent

Salary:
RM1,500.00 per month

Benefits:

  • Free parking
  • Meal allowance
  • Meal provided

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Education:

  • Diploma/Advanced Diploma (required)

Experience:

Customer Service: 1 year (required)

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