![The University of Nottingham Malaysia Campus](https://media.trabajo.org/img/noimg.jpg)
Administrative Officer; Campus Services
1 week ago
Responsibilities:
- To comply with Standard Operating Procedures (SOP) as a guideline for mailroom, despatching, and reception services operations.
- To monitor, coordinate and review the mailroom, dispatching and reception operations.
- To liaise and coordinate with relevant department and students for any mailroom, despatching and reception services request and complaint.
- To assist on liaise with any relevant stakeholders for feedback of student's preference towards mailroom, despatching, and reception system.
- To assist and responsible for ensuring the incoming mail/parcel from couriers secure in mail room and handover to the right recipient/department.
- To administrate and monitoring any development required for service improvement from time to time.
- Staffing and supervise the despatching and receptionist
- To plan and coordinate student helper planning and budgeting.
- To assist for provide any related operational report and present to reporting line manager and Head of Department.
- To participate in the budget planning for service improvement and cost management.
- To execute and attend any adhoc task or other duties assigned by immediate superior and Head of Department.
- Operationalising of daytoday mailroom, despatching and reception include problem troubleshooting and decision making when necessary.
- To assist investigation involving any incident in mailroom, despatching and reception include the preparation of informative report and recommendation.
- To assist and communicate with other stakeholders or any relevant/related department for investigation procedure.
- To assist on monitoring all the availability and functionality for mailroom, despatching and reception equipment includes software and hardware. Provide the rectify documentation and recommendation.
- To ensure the operation time compliance with official working hour for front office services (mailroom and reception).
- To assist on implementation of initiatives to reduce waste, optimize packaging, and promote ecofriendly practices within the mailroom, despatching and reception.
Job Requirements:
- Possesses minimum Bachelor Degree in Business Studies/Administration/ Management or any related field.
- Good typing skill and analytical skill.
- Good communication skill.
- Good in customer service skill.
- At least 23 years of working experience in the related field.
- Have pleasant personality with good communication skill.
- Excellent work atitude.
- A team player with proactive in work.
- Strong interpersonal skill and problem solving skills.
- Able to work independantly with minimum supervision.
- Hardworking, adaptable and willing to learn.
- Able to multitask and work within tight dateline.
- Willing to work on irregular hours, on weekend and Public Holidays, if required.
Desirable Requirements:
- Those with qualifications and experience in leading campus/university Mail Services industry will be an advantage.
- Other languages than English and Bahasa Malaysia will be an added advantage.
- Knowledge and experience with campus/university Mail Services procedures and operating mailroom.
Pay:
From RM2,600.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Professional development
Schedule:
- Monday to Friday
Expected Start Date: 07/15/2024
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