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Director, Consumer and Marketing Insights
1 week ago
Company Description
NIQ GFK CMI's Customer Success Team team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.
Customer Success is NIQ GFK's key department which is instrumental for the company's success.
You will be expected to understand our clients' needs and then create and present solutions that help achieve their strategic and tactical goals.
- Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
- Entrusted to deliver flawless research and analytics to our clients.
- Be responsible for identifying opportunities through daytoday engagements with our clients, handing off opportunities to Account Development to pursue
- Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
- Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.
Qualifications
- At least 15 years of Experience in Market Research
- Customer Centric mindset
- Awareness of data analytics industry, business model, products, services and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions etc.
- Awareness of market trends and its interdependencies impacting customers
- Excellent time management and prioritization skills with a proven track record of delivering projects on time
- Confident numerically & ability to analyse data confidently
- Problem solving and solutions orientated
- Performs work accurately and effectively with attention to detail
- Engaging presenter
- Good at building relationships, internally and with clients
- Strong verbal and written communication skills
- Experience of working in an analytical environment
- Capable of leveraging tools such as Microsoft excel and PowerPoint
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-AssistanceProgram (EAP)
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
Want to keep up with our latest updates?Follow us on:
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**Our commitment to Diversity, Equity, and Inclusion
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