Information Technology Executive

2 weeks ago


TTDI, Malaysia GISSCO SDN BHD Full time

IT Executive


We are looking for an IT Executive, who will be responsible for a wide array of IT responsibilities and manage the day-to-day operations.

To successfully meet the remits of this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.


The holder of this post reports to the IT Partner and IT Managers and is expected to work in a team environment and grow the Technology Service.


Key Responsibilities:

*Managing and monitoring all installed equipment, systems, and infrastructure (cloud and on-premises).

*Ensure and maintain the highest levels of network connectivity and infrastructure availability.

*Identify and escalate situations/requests/incidents requiring immediate attention to appropriate personnel and provide timely updates to end users.

*Identify and document solutions and workarounds.

*Provide technical support either in person, via phone, or via remote support.

*Troubleshooting, diagnosing, and resolving hardware, software, and other network and system issues.

*Develop, maintain, and improve policies and procedures to secure the Firm's IT infrastructure.

*Keep up to date with IT security standards and current and future IT threats.

*Create training programs and user guides/manuals related to the Firm's IT systems.

*Participate in other projects/tasks as assigned.

Job Requirements

  • Minimum of 1 years of relevant working experience.
  • Highly proficient in spoken and written English with good presentation skills.
  • Strong interpersonal skills and experience working with crossfunctional teams.
  • Knowledge or experience of Windows Servers.
  • Knowledge or experience of Firewall/IPS and monitoring tools.
  • Knowledge or experience of network infrastructure.
  • Exceptional analytical and conceptual thinking skills.
  • Excellent documentation skills.
  • Proven track record in solution delivery and project management.
  • Good task organization, tracking, and reporting skills, and experience interfacing with multiplelevel end users.
  • Must be willing to work in TTDI, Kuala Lumpur

Job Types:
Full-time, Permanent

Salary:
RM1, RM3,500.00 per month

Schedule:

  • Fixed shift
  • Monday to Friday

Salary:
RM1, RM3,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion

Schedule:

  • Early shift

Supplemental pay types:

  • Performance bonus


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