Regional E-commerce Manager

1 week ago


Malaysia Monroe Consulting Group Full time

Regional E-commerce Manager (APAC):

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Sector:

Monroe Manufacturing & Industrial 4.0

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Contact:

Ashne Preet

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Client:

Monroe Consulting Group

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Location:

Malaysia

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Salary:

Negotiable

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Expiry Date:
20 October 2023

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Job Ref:

BBBH430342_


Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is recruiting on behalf of a European MNC and a world leader in the field of
chemical manufacturing (to be elaborated confidentially). Our highly respected client is seeking for a
Regional E-commerce Manager (APAC) to drive strategies for the e-commerce platforms across APAC.



Job summary

As the e-Commerce Manager Asia Pacific, your primary responsibility is to develop and execute the eCommerce strategy for our ITC markets in AP.

This role involves enabling our Industrial Distribution Partners to thrive in the eCommerce space, creating eCommerce strategies for key MRO & Trade Partners and expanding our presence on various marketplaces to support the sales growth.

Other key focuses will be on driving growth and improving marketplaces, additionally, the incumbent will oversee the implementation of self-service platforms to enhance the customer experience, establish strategic KPIs, and empower the sales and marketing teams to achieve their targets.

Your goal is to maximize growth and profitability in the industrial eCommerce channels to support the AP growth strategy.

Key job responsibilities include:

  • You will be working independently with no direct reports (support is country level wise for execution).


Travel Requirements
  • Approximately 20%
  • Development of an eCommerce Roadmap across Asia Pacific
E-commerce Business

  • Drive higher growth on existing Ecommerce business in
    Japan and Australia
:

  • Digitally Enablement / Dedicated online platforms
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Identify and support key industry trade partners and MROs with dedicated B2B platforms:

  • Ensure that the business is represented on partner websites with the optimal content through appropriate healthcheck and actions.
  • Joint marketing activities and KPIs to enable and enhance their ecommerce business especially the business' products.
Market places

  • Oversee the selection, enablement and cooperation with identified key partners
  • Ensure that the Company's assortments are represented on identified platforms with optimal content through appropriate healthchecks and price optimizations
  • Ecommerce self service platforms (Inhouse platform) or Equivalent)
  • Regional key user and expert supporting in trainings, system enhancements and troubleshooting
  • Evaluate the best ecommerce self service solutions for Asia Pacific
  • Set the groundwork for implementation in Asia pacific
  • Drive the implementation in Asia pacific in collaboration with the global and local teams
  • Manage and optimize our selfservice ecommerce platform, including product listings, pricing, and promotions, in the Asia Pacific region
  • Ensure the content meets the requirements of the market via market intelligence and customer intimacy
  • Working with operations and sales to ensure efficiency gains are delivered through optimal use of the platform
  • Measure and report on effectiveness of platform in delivering the identified KPI's

Others

  • Analyse ecommerce performance data to identify trends, opportunities, and areas for improvement in the Asia Pacific region.
  • Develop and manage budgets for ecommerce operations in the Asia Pacific region.
  • Stay up to date with ecommerce trends, best practices, and technologies in the Asia Pacific region, with a focus on driving ecommerce across different languages and cultures.

Key Job requirements include:

a. Educational qualifications

  • Bachelor's degree or above in the following fields preferred: Marketing/Marketing Communication, Sales or Business Administration
  • Languages: Fluent English, additional Asian and German is a plus

b. Relevant experience

  • 5+ years of experience in ecommerce, with a focus on marketplaces, web shop development, and customer selfservice ecommerce platforms in the Asia Pacific region.
  • Deep understanding of ecommerce best practices, online marketplaces, web shop development, and customer selfservice ecommerce platforms in the Asia Pacific region.
  • Strong analytical skills, with the ability to analyze ecommerce performance data and identify trends and opportunities in the Asia Pacific region.
  • Excellent communication and interpersonal skills, with the ability to work effectively with crossfunctional teams and across different cultures and languages in the Asia Pacific region.
  • Strong project management skills, with the ability to manage multiple projects simultaneously in the Asia Pacific region.
  • Experience managing budgets for ecommerce operations in the Asia Pacific region.
  • Proficiency in ecommerce platforms, such as Shopify, Magento, or WooCommerce.
  • Experience with Amazon, Lazada, Shopee, and


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