Junior CRM Specialist
1 week ago
Job Title:
Junior CRM Campaign Architect and Solutions Specialist
Job Description:
As a Junior CRM Campaign Architect and Solutions Specialist, you will play a key role in collaborating with cross-functional teams to design and launch CRM campaigns and workflows.
TradeQuo's products and services.
Responsibilities:
-
Cross-Functional Collaboration:
- Collaborate with Product, User Acquisition, Marketing, and Tech teams to propose, design, and launch CRM campaigns and workflows.
- Work closely with stakeholders to analyze industry trends and customize CRM campaigns to meet business objectives.
Campaign Optimization:
- Map user journeys and optimize CRM campaigns to enhance funnel conversion rates.
- Support analysis and improvement of CRM campaigns through A/B testing and result analysis.
Platform Enhancement:
- Devise strategies to enhance CRM platform usage by automating basic, everyday tasks.
- Assess and plan data points for integration with the CRM platform.
Data Analysis:
- Extract and analyze data from the CRM platform, utilizing data visualization tools for reporting.
- Collaborate with business stakeholders to understand project requirements and define solution architectures.
Technical Expertise:
-
Solution Integrity:
- Ensure technical integrity and consistency throughout the solution lifecycle.
- Participate actively in all stages of initiatives, providing support for implementation and handover to IT operations.
Communication:
- Effectively communicate with both technical and nontechnical stakeholders, translating business requirements into technical solutions.
- Ensure endtoend flows are considered, providing expertise in defining solutions as products.
Qualifications:
- Bachelor's degree in a related field (e.g., Computer Science, Information Technology,
- Strong analytical and problemsolving skills.
- Basic understanding of CRM platforms and campaign management.
- Familiarity with data analysis and visualization tools.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively in a crossfunctional team environment.
- Eagerness to learn and adapt to new technologies and methodologies.
- Quick learner who can work effectively under pressure, demonstrating a fully committed disposition.
- No prior experience required; comprehensive training will be provided.
Salary:
RM3, RM3,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
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