CRM Marketing Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Parla Consultancy Sdn. Bhd. Full time

Are you ready to be a key player in shaping customer experiences and driving loyalty? We are seeking a vibrant and detail-oriented individual to join us as a
CRM Marketing Specialist.

If you have a passion for creating impactful retention, conversion, and loyalty campaigns, this is your chance to shine

Key Responsibilities:

-
Strategic Campaign Creation: Craft and enhance retention, conversion, and loyalty campaigns across various communication channels.
-
Customer Journey Optimization: Identify opportunities to improve the customer journey through a set of automated campaigns across multiple communication channels.
-
Data Mastery: Customize and extract valuable marketing insights by pulling reports from the CRM.
-
Trend Analysis: Analyze marketing reports to discern customer trends, guiding the business in responding effectively.
-
Efficiency Enhancement: Troubleshoot user or software errors to ensure seamless interaction between people and technology.
-
Strategic Insights: Analyze business and CRM marketing trends, providing optimal strategies and solutions for continuous improvement.

Skills, Knowledge, and Experience:

-
CRM Expertise: Demonstrate expertise in CRM software and CRM marketing strategies.
-
Organizational Prowess: Possess strong organizational skills to manage competing demands from marketing, sales, customers, and management.
-
Collaborative Approach: Serve as the bridge between marketing and sales, fostering collaboration and patience.
-
Attention to Detail: Maintain the integrity of CRM data through meticulous attention to detail.
-
Analytical Mindset: Ability to discern meaning from patterns and spot trends in data, contributing to informed decision-making.
-
Problem-Solving Skills: Showcase good problem-solving abilities to address challenges efficiently.
-
Communication Excellence: Possess excellent communication skills to convey insights and strategies effectively.

Job Types:
Full-time, Permanent

Salary:
RM4, RM6,000.00 per month

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Education:

  • Bachelor's (required)

Experience:

  • CRM marketing: 3 years (required)

Language:

  • English (required)

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