Front Desk/receptionist

2 weeks ago


Bukit Jalil, Malaysia I SIHAT PERGIGIAN KUALA LUMPUR Full time

Key Responsibilities:

  • Greeting patients and visitors, and ensuring they are registered and checked in.
  • Answering and directing phone calls, scheduling appointments, and managing the appointment system.
  • Scheduling, rescheduling, or canceling appointments as needed.
  • Scheduling followup appointments and providing message reminders.
  • Assisting patients in filling out information forms.
  • Handling patient records, including data entry and maintaining patient confidentiality.
  • Handle and file patient photos of treatment.
  • Follow up the lab on the cases that the clinic submits.
  • Verifying methods of payment, collecting payments, and preparing bills.
  • Maintain a clean and organized reception area.
  • Providing exceptional customer service to all patients and visitors
  • Other tasks as assigned by the office manager or dentist (doctor).

Requirement:

  • Must possess at least an SPM/Diploma/Advanced/Higher/Graduate Diploma, or any field related.
  • Fresh graduates/entrylevel applicants (with or without in nursing).
  • Good time management and organizing skills.
  • Good interpersonal skills and communication skills.
  • Willing to learn and teamwork.
  • Proficient in using computer software.
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously.
  • Experienced in dental field would be advantages.
  • Proficient in English and Mandarin

Salary:
RM1, RM2,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Evening shift
  • Rotational shift
  • Weekend jobs

Supplemental pay types:

  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Retention bonus
  • Yearly bonus

Application Question(s):

  • Will you be able to reliably commute or relocate to Bukit Jalil for this job if hostel provided?

Education:

  • STM/STPM (required)

Experience:

  • Customer service: 1 year (required)

Language:

  • English (required)
  • Bahasa (required)

Willingness to travel:

  • 50% (required)

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