Assistant Manager, Complaint Assistance, Customer

**JOB SUMMARY** Responsible to manage daily operations of the mobile app enquiry channel. Perform strategic analysis of the current processes by improving the operational activities along the value chain. Create a high-performance team that produces consistent results benefiting the overall department and organisation. Increase efficiency in responding to...

Monitoring dispute cases and refund cases and maintaining daily service reports - Monitoring stock arrival updated by the relevant department and updating CS team - Handle customer's complaints from in-store or online platform adhering to a company's policies and procedures at all times when assisting customers - Provide support to executives responsible for...

OKARA (M) SDN BHD Position**:Retail Assistant** Location**:Bangsar Village 2** Salary**:From RM 1,500 to RM 1,8000 / month (excluding OT and bonuses)** **Responsibilities**: **1. Customer Service**: - Greet customers in a friendly and professional manner. - Assist customers in finding products, answering their queries, and providing product...

Requirements Required languages: Bahasa Malaysia, English. Able to work shifts, weekends and public holidays. Fresh graduates/school leavers encouraged to apply. Fulltime positions (Customer Assistant, Senior Customer Assistant)ResponsibilityMaintaining the level of customer service professionals in promoting the company's products:Provide professional...

We are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet...

**Day-To-Day Studio Management** - Manage the maintenance and operational matters in B Studios - Maintain a clean and organised studio - Assist in setting up before and after each class - Assist with any private / special events and campaigns happening at the studio and outside the studio. - Communicate any studio maintenance or construction needs that are...

**Join Our Team as Assistant Housekeeping Manager at Holiday Inn Kuala Lumpur Bangsar, New Hotel Opening!** **About Us** Nestled in the heart of a city brimming with historical charm, vibrant culture, and delectable cuisine, Holiday Inn Kuala Lumpur Bangsar sits conveniently at the crossroads of Jalan Maarof and Jalan Bangsar - a gateway to key attractions...

**Position summary**: To handle the health screening process for customers. To assist in day-to-day operation. To prepare customers for relevant tests or investigations. Maintain good communication with relevant departments and clinics. - Adhere to and implement all company policies and procedures - Manage, assist & conduct relevant medical check-up tests &...

THE JOBSCOPE - Greeting and thanking guests in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest accounts. - Anticipating and addressing guests’ needs, and resolving their problems and complaints. - Assisting guests with disabilities. - Operating switchboard and assisting with...

**BIG PHARMACY BANGSAR HARTAMAS (15 MINIT DARI BANGSAR)** **SALES ASSISTANT/PHARMACIST ASSISTANT** **GAJI KASAR BULANAN MENCECAH RM 2100-RM3000++** **5 HARI KERJA/ 2 HARI CUTI / LATIHAN DI BERIKAN** **Basic/Pelbagai Elaun/Komisen/Group Komisen/OT/Extra elaun diberikan** **Perwatakan: Seorang yang peramah diperlukan (SPM/DIPLOMA/DEGREE)** **(Jika ada...

To support the business sales-related activities and assist with collection. - Handle the processing of orders with accuracy and timeliness. - Coordinate sales team by managing schedules, filing documents, and communicating relevant information. - Liaising with the internal department and follow-up on the delivery schedule. - To attend the walk-in and...

Responsibilities: To market industrial hire purchase product and leasing facilities to a diverse range of SMEs customers and new prospects. To lead, train and coach a team of credit and marketing. To ensure policies and procedures of the company are followed correctly to avoid risk; and also ensure that the credibility of the company is upheld by enforcing...

Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments, and providing general administrative support. **Responsibilities**: Greet and assist customers in a friendly and professional...

Seeking a reliable and customer-oriented individual to join us as a Customer Service Executive. You will create a positive and welcoming experience for our customers by greeting and assisting them, managing appointments, and providing general administrative support. **Responsibilities**: Greet and assist customers in a friendly and professional...

Coordinate daily Front of the House and Back of the House restaurant operations - Deliver superior service and maximize customer satisfaction - Respond efficiently and accurately to customer complaints - Regularly review product quality and research new vendors - Organize and supervise shifts - Appraise staff performance and provide feedback to improve...

**BIG PHARMACY BANGSAR HARTAMAS (15 MINIT DARI BANGSAR)****SALES ASSISTANT/PHARMACIST ASSISTANT****GAJI KASAR BULANAN MENCECAH RM 2100-RM3000++****5 HARI KERJA/ 2 HARI CUTI / LATIHAN DI BERIKAN** **Basic/Pelbagai Elaun/Komisen/Group Komisen/OT/Extra elaun diberikan****Perwatakan: Seorang yang peramah diperlukan (SPM/DIPLOMA/DEGREE)****(Jika ada pengalaman...

We are looking for a reliable Guest Service Assistant to work at our Conference & Event Centre. THE JOBSCOPE - Greet caller, respond to inquiries from the callers in a professional manner. - Screen calls and transfer calls to the relevant extension correctly. - Handling complaints and record down in the complaint log book. - Assisting Advertising &...

OKARA (M) SDN BHDPosition:Retail AssistantLocation:Bangsar Village 2Salary:From RM 1,500 to RM 1,8000 / month (excluding OT and bonuses)Responsibilities:1.Customer Service: Greet customers in a friendly and professional manner. Assist customers in finding products, answering their queries, and providing product recommendations. Handle customer complaints and...

We are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet...

A Gallery Assistant at an Interior Styling Furniture Gallery plays an interesting role in ensuring the smooth and visually appealing operation of the gallery. This position requires a creative and customer-focused individual who can provide exceptional support to customers, maintain the gallery's aesthetics, and contribute to a positive shopping...