Online Customer Services

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs Maintain good communication and cooperation with relevant departments To exceed customers' expectations in terms of customer service & accurate information. Work in a team to achieve the required KPI elements and SLA.Salary: Up to...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- products Inbound & Outbound CallsLiaise with Business Unit on status of service request 2. Filter calls that do not need engineer on site and perform FCR 3. Dispatch...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.WnJ Services Sdn Bhd was born out of...

Job description Responsibility: The CSS represents the client and is the face of the brand to the outside world. Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels.Overview of CSS Role: CSS represents the brand, the...

Intake : 5th July 2024Location : Butterworth, PenangJOB SCOPE Handling inbound calls from customers or clients, addressing their inquiries, concerns, or requests promptly and professionally. Providing accurate information about products, services, or company policies to assist callers effectively. Resolving issues and complaints efficiently, ensuring high...

POSITION:TELESALE OUTBOUND CALL CUSTOMER SERVICESWork Location : Komtar, PenangWorking Days : 5 days per weekWorking Hours: Mon - Fri /9am - 6.00pmSaturday :9am - 2pm (5hours)(Immunity to skip working if achieved weekly target)Working time during Training- Mon Fri / 8.30am 5.30pmIntake : ImmediatelyRange Salary : RM1,700 - RM 2,200Requirement: Minimum SPM...

Job Description: Support customers to place online orders with the client. Provide timely support to customers through available communication channels (inbound & outbound phone calls). Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times....

Job Description: Support customers to place online orders with the client Process payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty Identify and escalate...

Job scope: Support customers to place online orders with the client. Processing payments and confidential client information. Identify and escalate priority issues through appropriate channels as and when necessary. Meets all key performance indicators set by the company and client. Adheres to the policies and procedures set by the company and client.Job...

Responsibilities Support customers to place online orders with the client. Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times. Proactively support customers to mitigate the risk of damage to the client's brand and customer loyalty. Identify and...

About Jaya GrocerJaya Grocer is an affiliate of Grab, Southeast Asia's leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and...

QualificationsEducation background: Bachelor's Degree or at least Diploma or equivalent in any discipline.Work experience: Minimum of 6 months work experience in customer support in any industry. Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related...

__ Answer phone calls and attend to guests' requests to book rooms or events at the hotel. Check on the internal booking system and make the booking for the guest. Obtain payment information and run credit/debit card payments when required. Assist guests with booking transport such as taxis and giving directions where required. Liaise with the other...

Responsibilities: Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent's or customer's requirements. Communicate and build good rapport and relationship with customers, agents, airlines and coloaders. Organize workflow to meet the time frame...

ResponsibilitiesCustomer Service Focus: Experience in customer facing environments (phone, chat, in person, etc.) interaction in some capacity (can include volunteer work, or project work while in school) Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution Obsesses over the...

Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Deliver customers support & services effectively through active communications. Meet and exceed all key performance indicators set by the company and the client. Maintain positive, empathetic, and...

Job DescriptionQualifications:Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)Work experience: Minimum of 6 months work experience in customer support in any industry. Fresh graduates are welcome with degrees in the...

The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients.Education background:...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support Job Title: Customer Service Representative (Mandarin...

EKG Group is one of the world's largest face-to-face advertising & marketing companies; specialising predominantly in creating brand awareness and providing cost-effective solutions for a portfolio of clients from a different range of industries. Starting in 2001, we have expanded massively due to the demands from our clients to increase their customer base...