Customer Service Officer
1 week ago
Requirements:
- English skills: min.
Responsibility:
-present our drivers and customers with an offer of new conditions and promotions; -create strong relations with local business, such as cafes, bars, restaurants, etc. to expand our connections and build a strong branding campaign and affiliate advertising plan; -handle promotional campaigns to spread awareness about our service; -communicate with e-hailing riders, help them with registration process and current travel issues via live chat and on the phone; -help customers with questions and complaints related to our service; -work with violations of the rules of service.
Benefits:
-training from the first day of work; -trial period to decide if this job is for you or not; -payment every month without delays that can grow annually according to your own performance; -only day shifts, 5 day working week; -opportunity to have career advancement.
Maxim E-hailing service is rides & delivery service that operates in more than 20 cities in Malaysia.
By constantly developing innovative technologies for ordering rides, freight transportation, shopping and delivery, roadside assistance, we are working hard on making our services more modern, accessible, and safe.
We created an industry-specific digital platform where our users could interact with each other directly.Our innovative approach to business and the desire to answer the ever-changing demands of our clients allow us to take an active part in the transformation and establishment of the current market of transportation services in Malaysia.
We love creating technologies and a business that are on par with our industry's leading global companies.SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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