Operation Executive Customer Service

Manages one or several of the following activities:Manage the transport activities: Ensure transport management performance, & improvement control. Implement and control KPIs (performance, cost, quality, environment). Drive issue solving with a quick & simple alert/escalation process. Propose and drive local, not disruptive and short term Improvement...

About this roleEnsure customer requirements are met timely and complaints resolved amicably.What you will be doingCustomer Service Serve as liaison between the customer and various departments Allocate and process orders and provide delivery information Resolve customer requests, questions and complaints timely Input relevant data into System Liaise and...

Responsibilities: Greet and assist customers in a warm and welcoming manner. Provide information about spa services, packages, and promotions. Schedule appointments and manage booking systems efficiently. Handle inquiries, complaints, and feedback from customers promptly and professionally. Assist customers in selecting appropriate products based on their...

Location: SepangWorking hours: 12 Hours shift work (8pm - 8am)Shift pattern 2 on 2 off Help program to recover any AOG requirement. Handle customer's demand for aircraft spares part and enquiries. Follow up/Execute on delivery schedule on the exchange or purchase of components. Prepare packing list for delivering of units to customer. Coordination of all...

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy.Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary.Challenge the transport service providers to...

Date:9 Feb 2024Location: Sepang, 10, MY, 64000Company:Malaysia Airports Holdings BerhadPOSITION GENERAL SUMMARYLeading and managing the Operations Management in developing, implementing and to continously improve within the Operations Division in its performance, project & services, assets & finance and contracts which to support the Company's corporate...

The CSO Team Manager is responsible for supervising FHS CSO operations and the team's performance. This includes managing all types of orders, none AOG or Critical, including back orders management and communication to customers and internal stakeholders.Key Responsibilities:1- Manage the CSO team and support the output and its good performance Support the...

Requirements:Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management.At least 2-3 years of working experience in airfreight forwarding customer service.Familiar with the freight forwarding international commercial terms.Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures, operational rapport...

RequirementsTo manage customer order on daily basis within KPI target, act as a liaison, provide information related tocustomer order and resolve any emerging problems that our customer might face with accuracy and efficiency. Tobuild sustainable relationships and trust with customer through open and interactive communicationResponsibility1 Managing incoming...

RequirementsTo manage customer order on daily basis within KPI target, act as a liaison, provide information related tocustomer order and resolve any emerging problems that our customer might face with accuracy and efficiency. Tobuild sustainable relationships and trust with customer through open and interactive communicationResponsibility1 Managing incoming...

About CAEAt CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare...

Airbus FHS is providing Component exchange program for maintenance purpose to Airlines.The Jobholder is responsible for managing the Entry Into Service (where applicable) and subsequent daily operational performance (Cost, Quality and Lead-time) of one or more FHS contracts provided to Airbus Customers.- Oversight of all the operational management activities...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

As a member of our family-owned business, you will responsible in ensuring customersatisfaction and facilitating smooth interactions between our organization and its clients. Yourprimary responsibility will be to handle inquiries, resolve issues, and provide exceptional supportto customers through various communication channels. As Customer Service...

Your trusted Malaysia movers & packers providing local & international moving services for homes and office. We provide worldwide relocation and moving services for domestic (Peninsular Malaysia, Sabah, Sarawak & Labuan), long distance, international moves, packing service, acts as international air & sea freight forwarder and land transportation. As...

As a member of our family-owned business, you will responsible in ensuring customersatisfaction and facilitating smooth interactions between our organization and its clients. Yourprimary responsibility will be to handle inquiries, resolve issues, and provide exceptional supportto customers through various communication channels. As Customer Service...

Key Responsibilities: Overseeing urgent requests from Airlines, ensuring timely delivery of components by coordinating with inventory locations and managing orders efficiently. Independently evaluating available options to meet customer needs in case of stock shortages, including challenging customers when necessary. Managing effective communication with...

Overview:Salary:3,300 MYR ~ 2,650 MYRIndustry:Retail/Distribution(Other)- As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to...

Date:14 Nov 2023Location: Sepang, 10, MY, 64000Company:Malaysia Airports Holdings BerhadPOSITION GENERAL SUMMARYTo ensure the smoothness and efficiency of KLIA ICT Operation and Maintenance including operations related to managing shift manpower, systems, and technical issues.ESSENTIAL POSITION FUNCTIONS Manage the shift team to do first level recovery on...

Warm Customer Reception:Greet and welcome customers in a professional and friendly manner as they approach the counter.Building Customer Relations:Cultivate positive public relations with customers, with a focus on delivering exceptional service.Wechat and Whatsapp Management:Answer and refer calls and whatsapp, Wechat promptly, ensuring effective...