Customer Service Officer

OUR PARTNER OF CHOICE FOR A TOTAL TURNKEY AIRPORT HOSPITALITY SOLUTION With a mission to Make Travel Better, Plaza Premium Group is the pioneer, industry leader and the world's largest provider in airport hospitality service and facilities with an international footprint. We work closely together with airports, airlines and corporate partners to provide...

Your trusted Malaysia movers & packers providing local & international moving services for homes and office. We provide worldwide relocation and moving services for domestic (Peninsular Malaysia, Sabah, Sarawak & Labuan), long distance, international moves, packing service, acts as international air & sea freight forwarder and land transportation. As...

Requirements:Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management.At least 2-3 years of working experience in airfreight forwarding customer service.Familiar with the freight forwarding international commercial terms.Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures, operational rapport...

As a member of our family-owned business, you will responsible in ensuring customersatisfaction and facilitating smooth interactions between our organization and its clients. Yourprimary responsibility will be to handle inquiries, resolve issues, and provide exceptional supportto customers through various communication channels. As Customer Service...

As a member of our family-owned business, you will responsible in ensuring customersatisfaction and facilitating smooth interactions between our organization and its clients. Yourprimary responsibility will be to handle inquiries, resolve issues, and provide exceptional supportto customers through various communication channels. As Customer Service...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

Overview:Salary:3,300 MYR ~ 2,650 MYRIndustry:Retail/Distribution(Other)- As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to...

Responsibilities: Greet and assist customers in a warm and welcoming manner. Provide information about spa services, packages, and promotions. Schedule appointments and manage booking systems efficiently. Handle inquiries, complaints, and feedback from customers promptly and professionally. Assist customers in selecting appropriate products based on their...

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy.Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary.Challenge the transport service providers to...

RequirementsTo manage customer order on daily basis within KPI target, act as a liaison, provide information related tocustomer order and resolve any emerging problems that our customer might face with accuracy and efficiency. Tobuild sustainable relationships and trust with customer through open and interactive communicationResponsibility1 Managing incoming...

RequirementsTo manage customer order on daily basis within KPI target, act as a liaison, provide information related tocustomer order and resolve any emerging problems that our customer might face with accuracy and efficiency. Tobuild sustainable relationships and trust with customer through open and interactive communicationResponsibility1 Managing incoming...

Manages one or several of the following activities:Manage the transport activities: Ensure transport management performance, & improvement control. Implement and control KPIs (performance, cost, quality, environment). Drive issue solving with a quick & simple alert/escalation process. Propose and drive local, not disruptive and short term Improvement...

They will play an important role in: - Prepare the Customs Duty and Tax documentation (K1) and make explanation to customers on the duty tax and other customs issues. Respond to customers enquiries based on feedback from SF customs agent on a timely manner. Responsible to ensure duty tax collection on shipment from customers prior customs clearance....

Job Description:Responsible for greeting customers, processing rentals and answering and receiving telephone call enquiries, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers for customer pick-ups for shuttle service.Key Responsibilities: Greet customers,...

About CAEAt CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare...

RESPONSIBILITIES: Provides excellent service and continually strives to exceed expectations Provide guests with verbal or written information about the facilities, services, rates, and area attractions. Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas. Actively promote spa packages and upsell services...

MEMBANTU PENUMPANG DI CHECK IN KAUNTERPelancongan & PengangkutanSPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

RESPONSIBILITIES: Provides excellent service and continually strives to exceed expectations Provide guests with verbal or written information about the facilities, services, rates, and area attractions. Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas Handle customer complaints, provide appropriate...

Key Responsibilities: Overseeing urgent requests from Airlines, ensuring timely delivery of components by coordinating with inventory locations and managing orders efficiently. Independently evaluating available options to meet customer needs in case of stock shortages, including challenging customers when necessary. Managing effective communication with...

To perform daily task such as updating fleet cars in stock (refer to check list) To assist drivers in checking fleet cars in stock on condition fuel level etc (Refer to check list) To attend to all customers booking either walk in, phone enquiry or via Sixt online. Knowledgeable in all company products and services Prepare rental agreement, invoice and...