Customer Service
1 week ago
They will play an important role in: -
- Prepare the Customs Duty and Tax documentation (K1) and make explanation to customers on the duty tax and other customs issues.
- Respond to customers enquiries based on feedback from SF customs agent on a timely manner.
- Responsible to ensure duty tax collection on shipment from customers prior customs clearance.
- Responsible to provide administration support between customer and gateway team.
- Prepare report on daily basis to record all activities.
- Perform any tasks assigned from superior and management from time to time.
Key Requirements:
- Possess at least Diploma / Bachelor's Degree in any field.
- MUST have working experience in Customer Service Field / Call Center environment.
- Good command in English and Bahasa Malaysia in both verbal and written.
- Good command in Mandarin is a added advantage.
- Proper phone etiquette with excellent interpersonal and good listening skills.
Basic salary + Allowance (Variable) + Incentive (Variable):
- Working days and hours:
Monday and Friday: 8:30am to 5:30 pm
Alternate Saturday: 8:30 am to 12:30pm
Salary:
RM2, RM2,800.00 per month
Benefits:
- Health insurance
- Professional development
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Attendance bonus
- Performance bonus
Ability to commute/relocate:
- Subang Jaya: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Can you work 5.5 days ?
- Can you work at KLIA?
Education:
- STM/STPM (required)
Experience:
Customs Clearance: 1 year (required)
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