Level 2 IT Support

Open Position: Level 2, Security Engineer (MNC IT Service Provider Company) A MNC IT Service Provider Company is currently hiring a Level 2, Security Engineer to come and join them in the Kuala Lumpur officeResponsibilities:Bachelor's degree in Computer Science, Information Security, or a related field. More than 2 years working experience as IT Security...

Open Position: Level 2, Security Engineer (MNC IT Service Provider Company) A MNC IT Service Provider Company is currently hiring a Level 2, Security Engineer to come and join them in the Kuala Lumpur officeResponsibilities:Bachelor's degree in Computer Science, Information Security, or a related field. More than 2 years working experience as IT Security...

Marsh McLennan Asia Business Services (MMABS) is seeking candidates for the following position at Kuala Lumpur, Corporate Tower:Level 2 Senior Specialist - Data Center Operations What can you expect?Responsible to serves as an internal business function providing infrastructure and operational services to our family of companies.Interact diverse colleagues...

Minimum CGPA 3.2 with Bachler / Master degree, major in Computer Science or Information Technology.DB basic skill with proficiency in writing SQL queries and working with SQL Server will be nice to have.Experience by using ITSM tools like Service Now and JIRA.Familiar with ITIL process such as incident management, problem management and change...

About the Role: Role: First Level Support Client: Strateq Based Location: Onsite Kuala Lumpur Tenure: Initial Contract 36 Months Joining Date: Immediate / 1 Month Nationality: Local MalaysianResponsibilities:Ticket Management: Open, update, and close support tickets in the designated ticketing system, ensuring all relevant information is properly documented...

Desktop Technician will provide day to day localRequired Technical Skills:- Ticketing Systems ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Reimaging of Laptops, Bitlocker, Network Printers, Networking ,Installations & Troubleshooting.Experience in MAC.Functions include: Windows 710, Microsoft Active Directory, MS Office 365,...

Job Descriptions: Perform desktop related cases and service requests Provide IT Support for the endusers Perform 1st level troubleshooting Trouble shooting PCs software, hardware, laptops, printers, Local Area Network ,Applications support and Servers health check Repair and service of PCs hardware and laptops. Macintosh OS, MacBook support. Install, setup...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Job Description: Be the point of contact for the partners which comprises a set of important and high potential developers for the platform. Provide indepth quality feedback and consultation to 3rd party partners. Consult with business stakeholders from various business functions to address partner's requests related to apps, games, Android products,...

Support imaging new laptop. Support new laptop replacement for user. Support prepare old computer with end users for upcoming laptop replacement. Support any request helpdesk function as required.Requirements: Possess at least a Degree/Diploma in Information Technology or Computer Science. Proficiency in Technology will be added advantage. Must have good...

Support imaging new laptop. Support new laptop replacement for user. Support prepare old computer with end users for upcoming laptop replacement. Support any request helpdesk function as required.Requirements: Possess at least a Degree/Diploma in Information Technology or Computer Science. Proficiency in Technology will be added advantage. Must have good...

Roles & responsibilities Helps customer solve reported product and network problems of varied complexity. Troubleshooting network security related issues in production networks. Replicate the customer issues in lab environment. Work with engineering teams to replicate customer issues and test possible fixes. Work on problems of diverse scope. Create...

1. Responsible for full scale of GL processes and procedures as specified under Service Partnership AgreementTo ensure month/quarter/year end closing activities are met given with tight datelines.Preparation of journal entriesBalance sheet reconciliation and analysisPerform inter-companies' reconciliation, inter-companies' billings and inter-companies...

MandatorySkills:Hands on experience on IOS-XR Router, IOS-XE architecture, Cable, SPMobility, and optical.Technical experience in IPNetworking, experience with Cisco Routing products such as ASR 9K, ASR9xx, orNCS.Experience and knowledge of Industry standardRouting protocols (BGP, OSPF, IS-IS), MPLS, MPLS L2 VPN, MPLS L3 VPN, QoS,Basics of MulticastExcellent...

(1.) To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements and company policies.(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time (AHT), rejected resolutions or Reopen Cases.(3.) To maintain high login Efficiency (Availability) for customers.(5.) To...

Responsibilities: Execute and monitor all UAT batch flow processing and ensure timely completion of endpoints/milestones. Perform level 1 support and resolution for batch issues in the environment Maintain good communication with end users. Keeping them informed of incident progress, notifying them of impending changes or agreed outages, progress of Batch...

Min 0-1 years of experience in Customer supportFresh graduates can applyJob Type: ContractSalary: RM2, RM3,200.00 per monthBenefits: Health insuranceSchedule: Monday to Friday

Job Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...

Job Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...

Job Summary Responsible to execute, monitor and ensure all users' tickets are received, recorded, 1st level troubleshooting and or channel to respective support group in providing required IT support and services. Responsible to maintain, support and ensure the availability and response time performance of the IT Service Desk within acceptable level. Respond...